Ankur Verma
Google
⚠️ EXTREME FOOD SAFETY HAZARD - METALLIC WIRE FOUND IN FOOD ⚠️
1 STAR - DANGEROUS EXPERIENCE THAT COULD HAVE HOSPITALIZED ME
I am writing this review to warn fellow diners about a shocking and potentially life-threatening incident at Kitchen Garden that occurred during what was supposed to be a pleasant family meal.
THE HORRIFYING INCIDENT
While eating my ordered Sandwich along with salad, wild berry smoothie and chocolate dessert (can see in photographs & video shared), I discovered a METALLIC WIRE embedded in my sandwich as I was chewing - literally seconds away from swallowing it. This wasn't a small fragment - it was a substantial piece of cleaning wire that could have caused:
1.Severe internal bleeding
2. Digestive tract perforation
3. Emergency surgery
4. Long-term health complications
IMMEDIATE MEDICAL CONSULTATION REQUIRED
Following this traumatic experience, I had to immediately consult my Gastroenterologist, who confirmed that ingesting such metallic contamination could have resulted in serious internal damage requiring emergency medical intervention. The psychological trauma of nearly consuming cleaning equipment is indescribable.
RESTAURANT'S ADMISSION OF GUILT
Apart from restaurant staff present at the moment who acknowledged the incident. The owner Pierre personally contacted me over whatsapp acknowledging:
1. The wire came from their cleaning sponge used for bakery trays
2. This "shouldn't have happened at all"
3. It was a "serious matter"
Their cleaning protocols failed catastrophically
FOOD SAFETY VIOLATIONS
How is an establishment with such fundamental food safety failures still operating? This incident reveals:
1. Contaminated cleaning equipment mixing with food
2. Failed kitchen safety protocols
3. Potential FSSAI violations
4. Risk to every customer's health and safety
LEGAL AND HEALTH IMPLICATIONS
Under India's Consumer Protection Act 2019 and Food Safety Standards Act, this constitutes gross negligence. Which can be proven by
1. Photo & Video evidence of the incident
2. Owner's written admission of responsibility
3. Witness testimony from family members
WARNING TO FELLOW CUSTOMERS
This is not about bad service or poor taste - this is about your life and health. What if a child had consumed this? What if someone with medical conditions had ingested it? The consequences could have been fatal.
SAVE YOURSELF AND YOUR FAMILY - DINE ELSEWHERE
I strongly urge the Food Safety and Standards Authority of India (FSSAI) and Mumbai Food Safety Department to investigate Kitchen Garden immediately. No establishment should continue operating after such dangerous negligence.
To Kitchen Garden Management: Your apologies and food compensations cannot undo the trauma and potential health risks you've subjected me to. This requires serious accountability, not just damage control.
Evidence Available: Photos, videos, and owner's admission - all documented for authorities.
Date of Incident: 11 August 2025
Location: Kitchen Garden, Bandra, Mumbai
#FoodSafety #Mumbai #FSSAI #ConsumerRights #KitchenGarden #FoodSafetyViolation #HealthHazard
SHARE THIS REVIEW TO PROTECT OTHERS