Gil Ilany
Google
Terrible experience. Poor service. Nobody cares.
We booked a table a month in advance, yet on arrival, we were squeezed into a spot so tight we couldn’t fit. The manager’s response? “We’re fully booked” (basically, take it or leave it) and suggested we sit next to each other instead of facing each other. Uncomfortable, but we stayed because we were hungry.
We ordered their signature dish—sold out by 20:05. Fine, we went for steaks (one of the most expensive items on the menu). It took 1 hour and 15 minutes to arrive. At 50 minutes, the waiter even asked how our food was—except we hadn’t received anything! No apology, just excuses. When we asked for the manager, we were told he’d only talk to us at the end of the night.
The steaks? Overcooked and mediocre. Worse, we were misled about the pricing—unlike other mains, the sides weren’t included, though the waiter made it seem otherwise. €39 for a steak without a side? Shady. The manager’s response? “You’re on holiday, so you can wait.” No apology, no accountability.
When I mentioned leaving a review, he still didn’t care. So here it is.
Huge disappointment, especially as a loyal customer. They act like they’re the only dining option in Ischgl—trust me, they’re not.