Maly A.
Yelp
I stayed here for 4 nights during my visit in July last summer.
Great hotel, fairly new property therefore the construction & layout is modern, as is the decor, furnishings and bathrooms.
Service was very good. No language problems. The front desk staff was very helpful during check-in process, held the luggage for me as I arrived several hours before the check-in time. They were great about explaining directions, metro/trams, made restaurant recommendations, etc. Ironing board & iron was provided promptly upon request. They have metro/tram tickets available for purchase, saves you the hassle of buying it at the station. Stamps also available for purchase and they mailed out my postcards for me.
Room was quite spacious and very comfortable. It was facing the inside of the building (not towards the street) so I had no noise issues at night whatsoever. Black out curtains. Excellent bedding, SO comfortable & VERY clean! I slept really well during my stay here. Very effective air-conditioning (I was here during a heat wave... 97F!). Bathroom is modern, sufficient vanity space and extra shelves for toiletries. Very clean. Well maintained & great housekeeping service, leaving extra free water bottle and chocolate at night.
Breakfast was included in my booking, decent selection of breads, meats, cheeses, eggs and fruits etc. These basics are usually what I look for in the morning, so I can't relate to people's complaints about limited choices.
Location is simply perfect! Close to everything yet slightly tucked away on the side street. Not so much in the heart of the hustle & bustle that you get disturbed by loud street noise at night yet a short walk to everything major. Around the corner from the Opera & the Powder Tower, keep walking and you are in the Old Town Square in another few minutes. Walk another 10 minutes or so and you are the Charles Bridge. You can continue to walk through there and go over to St. Nicholas and then up to the Prague Castle. Both the Metro & trams are literally a block way, around the corner from the hotel. Past the Opera plenty of shops & restaurants. The two main stations, even for your international trains.....are just about a 10-15 minutes' walk from the hotel. If you have heavy luggage the hotel can provide you a cab to go to the main station for a very nominal fee, I think I paid about $8. A small convenience store is a few doors down in case you need to get some toiletries etc.
The company seems to have several locations in Europe. I stayed at one of their properties in Budapest, Hungary towards the end of my trip & that was an equally satisfying experience. Highly recommend this place & would stay here again in a heartbeat.
Not to mention, great value for $$.