markatderby
Google
Good location and very friendly staff throughout.|Breakfast was very good and a definite highlight.|The lounge area is small but cosy, and it’s nice that you can sit there and enjoy your own drinks.|However, the room had a few issues:|The bathroom was warm, but the bedroom was quite cold|When this was mentioned at reception, we were told “if it doesn’t get any warmer, then that is it”, there was no offer for anyone to check or adjust it|The heater was hidden under a table, making it difficult to see or adjust|The TV is very old|There were numerous holes in the walls|Towels were not changed, only the bath mat|Sadly, there is no lift, we were on the third floor, which could be difficult for some guests|When we asked reception to arrange a taxi, the receptionist said “I’ll try, but I don’t have my glasses”. She did manage in the end, friendly, but a little unusual.|Overall, a mixed experience with good breakfast and location, but the room comfort and maintenance could be improved.