Knoll Ridge Chalet at Whakapapa

We were delighted with our high tea experience. Delicious food and such good service. Thank you particularly to Emerson who really looked after us and was so genuinely lovely. Would recommend and will come back in the future.

Went to this beautiful café back in February of 2025. Its an awesome spot; in terms of food.....and the views!!! Unfortunately it was quite foggy during my visit, however that definitely added to the cozy atmosphere with my hot chocolate 😋🙌😆

Definitely world class place to chill out. Not much option with the food. Great customer service. Locals are warm and welcoming. Place provides you warmth and such a good vibes around the majestic Mt.Ruapehu.

The food was very nice here. The place was very busy here. Customer service was nice. Little bit expensive side. Nice place.

This is a tricky one to review! The views are extraordinary. Five star for the views. And the food is good. It’s not very good. It’s not great, so three stars for the food. Overall, this is four stars. We certainly enjoyed the experience. And we would come again just for the exquisite views! Some observations. 1. Even though it was still ski season, they had stopped offering some of their hot beverages just the day before. Hot beverages should stay through the end of ski season! 2. Speaking of hot, I wish they had more soup offerings. 3. It would have been wonderful to have had a ceramic bowl for the soup rather than the disposable plates/bowls. 4. My husband had the butter, chicken, and it was good, but it wasn’t very good. Still, the food does not have to be great with a view like this, but if the food was fabulous, this could really be an incredible place! I’m thinking of award-winning restaurants with views like this, and this could be a destination restaurant with that view! It doesn’t have to be fancy food. They could specialize in upscale sandwiches and soups, or beer and upscale pub food, but and a little bit more creative menu and… Wow… this could be such a special place.

Great location and view. We tried their warm meal and it was good. only A bit expensive.

Food was just alright, I can eat hot food in here surrounded by snow I’m grateful for that. The cashier wasn’t friendly. I ordered cappuccino but the barista didn’t put chocolate powder on top of it. The kimchi sandwich didn’t taste a kimchi.

This cafe is a perfect spot to warm up with a hot coffee while enjoying breathtaking 360-degree views. We loved how we could sip our drinks and watch the skiers in action simultaneously. A must-stop for anyone looking to combine a cozy break with stunning panoramas of the skiing excitement!