Kohinoor Elite

The stay was pretty comfortable. But I strongly disliked the ethics and moral of the place. I underwent going business but this is plain unethical, never seen any hotel do like this. To give early check-in they are charging half days rent. You would expect the room will be available as soon as you arrive, but that wasn’t the case there was someone already staying there and paid for full days rent. We had to wait for 2 hrs at the reception. Firstly they are charging two people for the same room, which I have not seen people doing in general. Then after charging h not providing the adequate service. Could have waited one more hour and saved so much more money. But again, the location is nice, place was clean. The food was average. But when the ethics are not there in running a business, it’s a big turn off.

The overall experience is superb. We were there for 4 days. All inclusive buffets were provided for breakfast, lunch and dinner. The quality of rooms, food, concierge and reception service etc everything is top notch. Every staff member is very courteous and helpful and friendly and professional. No complaints whatsoever about anything. Very close to the airport too. Would definitely be the go to place anytime I go to Mumbai.

Though it's close to airport by few miles. Its a lot of congestion to reach airport on time. But its Mumbai. If you miss the road face rooms. Its a bit embarrassing to open curtains as the building behind is an apartment. The front office attender was cordial and helped on few requests. Felt its bit costly if your plan is not longer than an overnight transit stay.

⭐️⭐️⭐️⭐️⭐️ I recently stayed at Kohinoor Elite, Mumbai for 14 days and had a very pleasant experience. The rooms were very neat and clean, and every room had a nice view with large glass windows. Daily housekeeping was done without fail, and all essentials like water bottles, tea/coffee sachets, soaps, shaving kits, etc., were provided regularly. One of the best parts was the food – they offer breakfast, lunch, and dinner as part of the package, all served in a spacious and premium restaurant. The buffet had a good variety of dishes each time. The front desk staff and receptionists were very professional and responsive. As a complimentary service, they even provided laundry, which was a great help during a long stay. Overall, it’s a great place for both short and long stays. Highly recommended for anyone visiting Mumbai!

This is my second stay here and I have to say there's been a big improvement. Rooms have been fully updated with clean renovated bathrooms. You get breakfast, lunch and dinner with different menus every day. If you can handle spicy food you'll be good otherwise you won't be able to eat much. The hotel has a nice vibe and is clean. If you need to stay in Kurla this hotel is your best bet.

Most of the things about this hotel is good, except for restaurant service. Food is ok, but the waiters lack courtesy and they are always grumpy and with a sad face. Some of them do not communicate properly as well. I highly suggest the management team to get this corrected.

Very welcoming staff & service oriented. The stay was short yet overall it was very pleasant. The reception team is proactive & keen towards guests queries and resolution ability was seen.

Very nice hotel with a pleasant ambiance. The rooms are neat and clean, with daily housekeeping and well-managed room service. The staff is courteous and everything is handled professionally. However, there is room for improvement in the food menu — especially by including a wider variety of fruits in breakfast, lunch, and dinner. Also, the hotel should consider providing free and secured Wi-Fi. Many companies restrict access to unsecured networks through firewalls, which can impact those working remotely from the hotel. The location is excellent — very close to Phoenix Mall and the airport — which explains why the hotel is often fully booked. We had our stay arranged through Mahindra Finance. Initially, we were placed at a different hotel due to full occupancy here, but after a few rooms became available (we had booked 4–5 days in advance), we were shifted to this property. Overall, a great stay with just a few areas that could be enhanced.