Franc Fein
Google
1-Star Review for Kohr’s Frozen Custard
(Point Pleasant Beach Boardwalk)
Title: Absolutely Disgusting Hygiene – I Walked Away Without My Order!
I visited Kohr’s Frozen Custard on the Point Pleasant Beach boardwalk today (July 11, 2025) and had one of the most appalling experiences I’ve ever had at an ice cream shop. I ordered a mint and chocolate swirl in a waffle cone dipped in chocolate, excited for a classic boardwalk treat. What happened next was straight out of a nightmare.
The young employee scooped the ice cream into the cone just fine, but then he took it to the back to dip it in chocolate. From what I could see, the cone tipped over, and he caught the entire thing with his bare hand – resulting in chocolate smeared all over his hands. He then plopped the messy cone into a cup and casually asked if I still wanted it or if he should remake it. Shocked, I politely asked him to remake it.
Instead of washing his hands or grabbing gloves, he went to the back room, pushed the ruined ice cream off the original cone into the trash (still with his chocolate-covered hands), and proceeded to prepare a new one using the same contaminated cone. No gloves, no napkins, no hand washing – just handling my food with sticky, dirty hands. It was beyond unsanitary and completely unprofessional.
At that point, I couldn’t stomach the thought of eating anything from there. I told him thank you but I didn’t want it anymore, and I walked away empty-handed. This place clearly has no regard for basic food safety standards. Avoid at all costs – there are plenty of other ice cream spots on the boardwalk that won’t risk your health!