Kokotel Bangkok Surawong

Very good and cozy stay at a very prime and central location. Had a wonderful stay.The hotel is walkable distance from Mariamman Temple Bangkok and with easy access distance from all modes like Bus, MRT, BTS and airport rail link, you can either walk or take bike taxi for the rate of around 50Baht.Food was good but less vegan option is my only suggestion.Services and staff are great, the always smiling and friendly staff happy to help with any issues.I think in my years of travel this is the first hotel I am coming across where they have washing machines and dryer as a service, for 50 Baht you can wash and dry your days of travel clothes which is very very cheap and the best service.Water dispenser is available at each floor, thus the issue of buying water bottles from 7-11 was also solved. I might have saved much from staying at this hotel.Overall had a great stay and definitely enjoyed it. Think Kokotel will be my preferred place of stay for my future trips.Overall it’s value for money.Keep up the great service.

I’m super impressed with this place! The room was super clean, smelled fresh, and the air-con was perfectly cool , honestly feels like a brand-new hotel. The bed is amazingly soft, and all the pillows are super comfy! I’ve stayed at so many hotels and always had issues with the bed or pillows, but this one is definitely No.1 the coziest place ever!👍🏻 I also love that they provide glass bottles for refilling clean drinking water 🍶 such a cute and eco-friendly idea. Everything was perfect, totally 10/10! 🫶🏻 If I ever come to Bangkok again, I’ll 100% stay here. Great service and super lovely vibes! 💖

We stayed 2 night before traveling back home to Finland. Room was enough quiet to get good sleep, air-con was silent and worked as well. Good location and easy to go everywhere. Breakfast was nice too. Friendly staff and special thanks to lovely Ms. Woonsen in reception who helped us and gave a lot of useful tips where to go in Bangkok. Will come back again.

Make sure you stay in the main building. Since the heater dont work in the other one + water pressure was non existent ( 2 rooms on diffrent floors, we moved after 1 night. The main building the shower is fine and the ac works great. The rooms are clean but a bit outdated. The bed is comfy. Happy that the staff took action fast and moved us. Good location in Silom.

Overall it was a comfortable stay. The air-conditioning was excellent, one of the best in Bangkok I would say, for a pretty budget hotel. The room could be a bit small for some but I think it's just the right size for a solo traveller. I was able to fully open a 29in suitcase and a carry-on with just enough space to walk to the bathroom but blocking the main door. This hotel is environmentally friendly, not much amenities in the room (but is available upon request). Water machine is just outside in the hallway. The only 2 downside for me is: 1) they have a beautiful desk with chair but has no plug nearby, quite inconvenient if you want to use your laptop. There are 2 plugs on each side of the bed tho. 2) The reception is located in a separate building. There are 4 flights of pretty high stairs leading to the reception. If you have bulky luggage, that means u have to go up and down twice to check in and out. I checked in really late at night so the kind gentleman at the reception assisted me with my luggage but at check out I was on my own.

แบบกระชับ ชัดเจน เป็นทางการ 👇 ⸻ The hotel brand itself is fine and the room was okay, but the staff experience was not good. We booked a Family Room and fully paid through the app. I arrived first, but the staff made me wait around 10 minutes and did not allow me to go to the room until the main guest arrived, even though the booking was already confirmed and paid. They could have allowed me to check in first and request the passport later. Later, I asked politely where guests could eat, but I was told we were not allowed to eat anywhere inside and had to go outside only. There were tables available, but guests were not allowed to sit there, which was confusing. The staff’s attitude felt unfriendly, and communication was only in English with an unsatisfactory tone. Overall, the hotel facilities are okay, but the service and staff attitude need improvement. *** The problem was with the staff service, not the hotel itself.***

I stayed at this hotel on the night of September 7th and was very impressed. The night-shift staff were attentive, caring, and provided excellent service throughout my stay. The hotel is clean and offers great value for the price. Its convenient location also makes traveling around very easy. Overall, I had a pleasant experience and would definitely recommend this hotel.

Do not stay here.. Especially if you're a family or someone who prefers a quiet hotel. Noise sound proof between walls is non-existent. We had to put up with the sounds(yes, that sound) from the next room even at 2,3AM as well as the passing motorbike sounds outside all night. The shower room floods. The bed makes squeaky noise whenever I turn. What a nightmare..