KOMEHYO Shinjuku

Very warm welcome. Professional. We especially love the experience shopping here during this raining new year day. Thanks to Ms Enori 江德, for her hospitality and professional advice and service. Will definitely go visit here again when we are around.

We had a very nice experience with Goshima! His service was very attentive, helpful and with a polite distance. The jewelry, especially the non-branded one, is of very fine quality and we found a nice ring there! Again thanks so much for the time.

I genuinely appreciate how organized everything is! The customer service has been outstanding, and I want to extend a heartfelt thank you to Omura-san for their invaluable assistance. Your help made a real difference!

Unfortunately, my pearl earrings broke after only one week. The pearl detached from the stud. I was assured that they were genuine pearl earrings and that they were new with 14 ct white gold. This should not be happening at all. Sadly I live overseas and can’t go to the store to get them fixed easily. Quite disappointing if I might say.

Lovely experience! Beautiful shop and great buys on Jewellery and watches! Great value on new and used items. Good quality and very nice and helpful staff!

Very good experience. The staff attendant named Omura is very accommodating. ☺️

If Its wasnt with your Good sale Representative ONO I Will Not buy another Watch again. Very attentive and accomodating . All Watches are in great condions. Its our 2nd purchased This 2024. Definetly Will buy again soon. Thank you KOMEHYO & Ono

One word - fabulous experience. I bought jewelry and the customer service was better than when I bought jewelry at the Tiffany store in Brisbane Australia. Omura San is so kind and helpful. Please ask for him when you visit the store.