Kaylah T.
Yelp
This Kona Coffee Roasters is located right across from Grand Central Terminal on Park Avenue. It's a nice clean space accented by Palm Leaves through out and simply furnished for a Cafe. It's much more inviting than most coffee places where the feeling of crowds and the pressure to rush out is ever present.
Kona Coffee Roasters does not feel that way. It's a great space to sit and do your remote work. Upon entering, there were plenty of patrons downstairs with their laptops open going about their business while enjoying their purchases from the counter.
I'm a Bold Dark Roast Coffee kind of drinker so ordering the medium roast drip was a mistake for me. I went back to the counter and purchased a shot of the fresh ground Dark Kona espresso. I added that to my drip coffee and all became right in my world .
My Tomato, Mozzarella, and Arugula sandwich was made fresh. I also got the Lemon Matcha Loaf. It's delicious but I found it too heavy for my lunch. I'm looking forward to having it later with a cup of Iced Earl Grey Tea. (Edited to add: This LOAF ended up being too sweet for me. I got an instant headache. But that really just a ME kind of thing).
The restroom is all gender with aesthetic Hawaiiana Appliqué (see photos). But then I opened the door and, um, well...Maybe there was a shift change so no one has come to check them for cleanliness? There is a really cool interactive mirror in there where you can control the lighting (which happened to be very dim when I entered). I turned it to bright and it did not help matters concerning my initial observation. Someone once told me if the restrooms aren't kept well, then what must their kitchen look like? Minus 1 star.
I came here because it was listed on my inKind App where I have credit. I was disappointed because the app did not work when I tried paying for my items so I had to use other means of payment. The manager told me in advance that the App hasn't been working lately. This frustrated me and she let me try anyway. Yup...didn't work. The whole point of coming here was to use the inKind App Credit.
I think the staff could be friendlier. They are accommodating, but, the 'Aloha' vibe/spirit just wasn't there. Minus 1 star. I, admittedly, can be one of those customers that asks too many annoying questions and be a little much when what I expect doesn't happen (looking at you #inKind App). The manager was patient and handled my situations with solutions, like, crediting back my purchase for re-purchase so I can get my Kona Coffee Bean points. I really appreciated that very much. But, hey, a friendly smile or demeanor can really make a huge difference. I'm a bit disturbed that another yelper observed the general aloofness of employees there.
Still, I'd come here again to get my delicious Hawaiian 100% Kona Dark Roast. I know better to order that straight espresso shot now.