Kongress Hotel Davos

i wont recommend this hotel. there are other hotel nearby with same price range and probably much comfort. they should improve their service quality and start with smile. reception should be happy someone is checking-in. i just feel bad hospitality vibes here

My cash got stolen from the safe. I found my safe open and lost my money and iPhone.||the staff refused to accept that even after showing them the safe...they had no cctv or record of anyone who has gone into the room and Said you can contact the police if u want.||most unprofessional service ever and most rude staff.

Had a wonderful stay here in March. The hotel is a little 80's but is very clean, has a lovely breakfast and most of all the staff are really welcoming and could not have been more helpful. A fantastic gentleman behind reception gave us local plug attachments for our UK electronics, told us the snow report, where to ski, where to eat and was a real host. They also have a young lady from Greece who was fantastic and could not have been nicer or more helpful.||What a great team at this hotel !!!

The staff were really friendly. I enjoyed my stay here. The rooms were clean and comfortable. The shower was EXCELLENT. The staff at the front desk were extremely friendly and helpful. I enjoyed a couple of meals in the hotel restaurant. The food was very good and I was well looked after by the waiters. This is a very convenient hotel for the Kongress Centre - less than 2 minutes walk away.

We stayed two nights |Positives: front reception staff, were cheery, friendly and provide great service. |Said to say that’s it for positives and it’s the only reason I gave 2 stars. |The room is large with a balcony, no tea/coffee items, you can ask for a kettle at reception if you don’t return it you’ll be charged for it. |Beds are really small like a child’s bed, the pillow yes one only wafer thin sad excuse. |The shower flooded the bathroom floor even with the dodgy shower screen. |The restaurant worst service I have ever encountered in my life, rude, passive aggressive, untrained staff who created an atmosphere of stress. |Food was below average, bland, no pride taken in cooking or serving of it. |Had to ask numerous times for a drink as it never came. |I could go on but it may be considered a bashing. |I would never stay here again and I would not recommend it to others, there are much better places for the same price. |

Already the welcome you receive at the check in is very warm and friendly. Staff is happy in what they are doing and this reflects to all the staff in the hotel and the restaurants. They take their time for the guests and no question you ask is to much for them. The rooms have a nice balcony where you can enjoy the stunning view of the Buedner Alps. We made a tour with Mr. Lanz, the director of the hotel and we experienced the beauty of Switzerland!

Staff was extremely friendly and helpful. It is perfectly located in the center of the Davos village.||Rooms are big, with modern furniture and very clean. The hotel offers free parking in the garage (maybe in high (winter season) places are limited, but when we went there was plenty), which in Davos is really a plus, expecially when compared to other structures with similar quality.||Restaurant in the structure is really good, for both breakfast and dinner, and the evening 4-course menù is really convenient.||Overall, we really got more than expected for the reasonable price we've paid. Will come back for sure when in Davos

Really good breakfast as described in other reviews. Nice room. Though it felt wierd and unsafe to stay there at the end of summer 2020, when covid cases started to skyrocket again. Cleaning lady who enters every room didn't wear mask. Other staff/customers did not wear masks neither. Continental breakfast contained plenty of non-covered food, on which customers could breathe & sniff - because nobody wore masks.