Leslie C.
Yelp
I had family coming from out of town, and they wanted ramen. I was hoping to find a place that would impress them and could accommodate a party of about 10 of us. I called in advance to make reservations, and they told me I had to be punctual or risk losing the table, and I agreed and completely understood. I was on time, and when I got there, no one greeted us. 15 minutes past my reservation timeslot, someone came to the front. I asked about my reservation, and they told me I would have to wait about 10 minutes. They kept telling me 10 minutes. An hour later, we finally get seated. I think they forgot my reservation. I am not thrilled because I had brought my family, and they had kids, and by the time we got our food, it was an hour and a half past my reservation time. This place is smaller, I knew that from the photos, but I would have appreciated it if they could accommodate when I called to make my reservation, to tell me they can't. And we waited an hour. What was the point of having a reservation at this point?
The restaurant isn't all bad. The wait staff didn't forget anything and were kind while serving. Any time we asked or needed something, we got it in a timely manner. The ramen was decent, noodles had great texture, and broth was not overly oily and clean. But I did find that toppings were minimal, and you had to add stuff in at cost whereas other places it usually includes (e.g. egg). I think this is a place is nice, but it won't be making it on my recommended list, unfortunately.