MIHAEL STEFANAC
Google
Spoiler: service this year is poor and I want to use this way to give a feedback to Konoba to be good again.
This was my favourite restaurant for about 10years. I come there 4-5 times every summer with a groups and used to recommend it to everyone visiting for the first time. I really enjoyed the host that used to work in the past years and waiters were always efficient and polite. Garden is perfect to escape the crowds. This year first time I visited at Easter time and we ordered buzara mussels as a starter and half of the fish platter as I was only with a friend (my usual order). We received starter and a main at the same time, portion was not half and it was clearly that ‘black hair girl from Sarajevo’ was new… we have all been there and restaurant didn’t charge us for all even though they tried to pack the rest (grilled fish) to take away. Mistakes can happen.
Couple weeks ago service was good, experienced gentleman served us the lunches, but there were about 5-8wasps around each meal. Having couple of children and one allergic person in the group it wasn’t pleasant… well, they were eating standing/running and quick. Sign that fish was good! #positives
Tonight I went there again with 3 teenagers (standard crew). And as this time was evening, wasps were replaced with mosquitos. Ive noticed they had some burning sticks to keep them away. It was quick that we have received one under the table but in 5mins each of us counted 8-12bites … we can’t control the nature but none of this was there so intensively previous 10years.
Music was levelled down so we can enjoy loud sound of the air cons in the garden…
Now the worst part was the black hair waiter mentioned earlier. Unfortunately we had to meet again, and I was open to see the improvements. Again, long wait for the mussels as she just does not get that starter should be first. And we were only table being served at that time. So she brought main platter then the mussels… making the table looks like Benkovački sajam aka overcrowded. We didn’t get lemon wet tissues, so I had to ask for one by going inside to look for service as my waiter was having some scrolling time. Then no checking on us so had to look for someone for the bread… Sizes of sea bass and orada(only know Croatian name) were smaller, I assumed as I was with ‘children’. At that point I decided to express all written above face to face rather than giving this negative feedback as I also work in tourism and know how affective this is.
Trigger for me to write was how the waitress never tried to apology, furthermore she said that IT IS NOT COMMON TO GET WET TOWELS EVERY TIME. When she was handing it to me earlier she said, she will even hand me some for the children (!)Then I realised that she just does not listen=there was no room to improvement. But there are plenty of other places to explore in Zadar. This was definitely my 50th-ish and last visit as this was not cool. Pozdrav konobarici Zagrebackoj Zadranki- e to je bio servis koji pamtim.