Julie J.
Yelp
This was hard to write because I know the people at Kosa are good, which is why I gave 3 stars instead of 2. I wish I had read reviews beforehand. I trusted the "voted best in National Geographic" claim and their online presence, but my experience was disappointing and far too expensive for what was offered.
From the start, communication was poor--I had trouble hearing the front desk staff and was left to figure things out on my own. When I arrived early she suggested I wait outside because I would be "bored" in the sanctuary.
My meal was not ready and I had come on an empty stomach, leaving me hungry and unsettled before treatments. The sanctuary space was underwhelming.
The Shirodhara treatment itself was pleasant but not remarkable for the price, and charging an "add on" for a short rest afterward feels wrong. A 20-minute rest should be part of the price in the treatment to integrate it.
Staff were kind and apologetic, and the food I eventually tried was good, but by then the retreat energy was gone.
The sauna was nice, but the steam room never warmed up properly. It was not on when I started the sauna and I had to turn it on twice.
Overall, not worth the hype or cost.