Koster Vision

they call me back after see the regular doctor, i went in but the surgery doctor never tell me that it's a laser they will perform, i don't know how a laser on the eye looks like, i had to find out from people what is the step when door one , then i realize i did a laser, people also tell me that is ver strange that i did a laser and the doctor never pricribe drops, my eyes was blurry and hurt when it gets dark, they never explain what to expect after the pecedure and they got young people work there i guess has no experience to explain after surgery care, i was given NO drops after laser surgery, i don't think they should have young inexperience people playing with people eyes and the doctor should explain what to expect after surgery. they schedule another apointment for the oter eye to do a cataract surgery and i don't trust it now because no proper communication.

Susan was exceptional and professional when checking my father in for his appointment, she spoke with respect and dignity to dad, made appropriate eye contact when retrieving logistics from him in preparation for him seeing the doctor! Thank you Susan for making my dad's day special!

I had cataract surgery on both eyes with Dr Koster. I’m very happy with the result! My vision is very good now. Highly recommended!

The White Doctor in her late or early 40s treated my mother, and me a couple weeks ago. For my experience I don’t understand why they couldn’t let me know my prescription before dilating my eyes, when I told them that. Most likely to make more money, regardless I was like whatever, let’s just move on….The main thing I’m EXTREMELY DISAPPOINTED with is this Doctor and her bedside manner. My mom went to eye checked for her prescription and this provider rushed her, when my mom told her to slow down, instead of listening she proceeded to rush through the whole process. My mom voiced her concern to the front desk ofc. I too work in health care, it’s a shame that my mother got treated this way. Don’t work in healthcare, if you hate it and are burnt out. Also, there’s no reason you should be a provider in a area with seniors and minorities if you can’t treat or respect them or do the bare minimum such as LISTEN.. I had been coming here as a teenager, and I still decided to even after moving to Long Island… THIS PLACE HAS GONE DOWNHILL

Nivi was very helpful, nice and patient with my mother thank you!

Great service,staff was excellent, best in Richmond manhill queens

One of the best I've ever been, didn't have to wait for an appointment, called and they asked if I can come in same day, but I couldn't got the appointment the very next day. Got a 7:30am appointment was out of the office at 8:21am Very fast service and hands on. The 2 tech that dealt with me before actually seeing the dr was also excellent.

Koster laser clinic is the absolute best, from the greeting at the door to the staff at desk, the hospitality is great, dr. koster is a good surgeon, and his assistant dr. angelova, and especially dr. kevin singh, are magnificent with fabulous personalities. they know their business about eyes & you get great care. highly recommended

i recently had cataract surgery at Dr. Koster's Queens location. My vision is now amazing. First, the level of professionalism his practice, he and the surgical center displayed was above what I expected. He and his team were very supportive and very thorough explaining all my options. I really appreciate everything they did. I would fully recommend Dr. Koster for any eye needs.

Horrible customer service! My 81 year old mother sat for an hour and a half and NEVER saw the doctor. Front desk was very UNHELPFUL and could care less. Was told she would have to call and make another appointment because front desk was busy. How can this happen? Thank goodness my mom has me to advocate for her. I feel bad for those who have nobody and must put up with this horrible care. If you are in the medical field , show compassion. Don't treat people like garbage, especially the elderly. My mom really likes her doctor, but I wish she would go somewhere else. If you are thinking of going here- don't - unless you like to be treated like garbage. My rating is really 0 stars.

My mother had an appointment at 1:15 today. We arrived at 1:15 on the dot. It is now 4:00 and she is still not finished. This is ridiculous. Not sure if anyone who runs this place has ever heard of Covid. This business is clearly overbooking patients which results in longer wait times and this has been their normal practice for many years. I used to be a patient here but changed because of the wait time. Every single visit takes HOURS. If you feel comfortable waiting for hours in a waiting room with other patients during a pandemic then this is the place for you to get your eyes checked.

Waited 2 months for my appointment Finally went tto office and it was standing room only. I asked the receptionist ow long a wait. He curtly answered 1-2 hours before I could be seen. I had to cancel my appointment. I can understand that doctors will overbook. However making anyone sit in a waiting room for 2 hours is beyond the pale. It's an egregious, and inconsiderate thing to do. Never going back

I went today because I was diagnosed w pink eye at urgent care. The doc there wanted me to have an immediate follow up due to some blurred vision. Urgent care staff called various docs for about 2 hours and could not get me an appt for a Friday afternoon. I called this practice and pleaded for an appt and explained my situation. They took my information and gave me an appt, the doctor agreed to wait for me. When I arrived, I met a super friendly and diligent crew. I guess from the frazzled look in my bloodshot eye, they knew who I was immediately and was seen in a few mins by Dr Syed who was informative and patient. Dr Syed explained many things to me about the different types of pink eye and addressed my concerns as a breastfeeding mom to a newborn baby. I was so grateful to the staff for everything they did to help me today.

This place has horrible staff ,the doctors act like interns. I went there, took time off from work waited maybe two hours for everything ( tests) to be done ,to hear a so called doctor tell me come back next month the picture did not come out good we will do further testing. So taking time off from my job to hear a professional so call doctor tell me that stupid reply. Mr. Koster is very professional and experienced doctor recommended bya lot of people but his staff and other doctors No No No.

One of the biggest ophthalmologist office I've ever been to an it's located right in Richmond Hill. The office is newly renovated and it's equipped with all the machines needed, to assess and diagnose any medical/visual complications. Whether you need a new prescription for glasses, coming in for a LASIK eval, glaucoma, cataract or even an emergency walk in; they will take care of all of your needs to the best of there ability. There are no steps and it wheel chair assessable. Dr. Harry Koster is one of the best! I highly recommend this office!

NY Vision Group provides great service, the most up to date technology, and the best care for the eyes. The staff is so friendly and welcoming! The doctors explain everything and break it down so that the patients can fully understand what's going on. This is a newly renovated office as well. I would definitely recommend this office to my friends and family.

I really have no complaints about Dr. Koster and his staff here. Sure some folks may be a bit put off by the scheduling/overbooking, but things happen and often it's not their fault if someone shows up late. The day I got my lasik done, I felt as if I waited a really long time, but the results speak for themselves. I can see 20/20 now, and don't have to fiddle with contacts or glasses. My only regret for going here was that I did not go sooner. Assuming I die at age XX, getting the surgery at a younger age would have given me more bang for the buck. Also, you guys should use a FSA to get the most bang for your buck. The surgery is pretty quick and painless, but the smell of burning corneas and temporary blindness is kinda freaky. Overall it is worth it though!

NY Vision Group is the best eye practice that I have ever been to compared to any other eye doctors. The Richmond Hill office has been renovated and it has so much more space so that patients can sit. The colors, vibes and atmosphere is so professional. Waking in, I was greeted by the front desk. They were really warm and welcoming. I was then called in by a technician that took all of my medical history ; I got a few more testing and was put up right away for the doctor. Everyone in the office seems to know what they are doing and they are very fast and efficient. The Doctor did such a phenomenal job explaining to me about what was happening to my eyes and addressed all of my concerns. It was a bit busy, however, Everything was done in a professional matter. I am very pleased with my experience and will be following up at this specific office.

This office is really big, fast and efficient. If you want to go somewhere local and get everything tested, NY Vision Group is the office to choose. They have all the newest machines and the staff was very pleasant. I get very nervous at doctor offices, however, everyone at this office made me feel at ease. I am so shocked that I didn't have to go all the way to Manhattan for all the tests/service I received, right here in Richmond Hill! I definitely recommend this office to any and everyone !

I am a physician and was delighted by Dr Koster's manner, expertise and refreshing honesty. He explained why I was having so much trouble after a procedure done by a different practice, and he is now taking care of me. Before saying anything else - a word about elective multifocal lens implantation - DON'T fall prey to these without asking every possible question you can think of, including how you would feel if they had to be taken out. A different practice implanted a multifocal IOL Symphony lens, and I had nothing but trouble from beginning to end. Don't listen to anyone about how most people do fine with these lenses, someone is always in the 10-20% of problem cases. Halos, laser for capsular opacification, dry eye interactions, up to $10K / eye, and then at least one person - ME, cannot see anywhere near clearly, near or far. I'm sure many of these lenses are being implanted and many are being EXPLANTED. These lenses are NOT ready for prime time. I have spoken to half a dozen eye docs and they all say the same thing - the problems are being underreported. SO, if you have dry eyes, or are a highly sensitive person, or are very used to your glasses, or are just very fussy about your eyes or elective surgery, these implants are NOT for you. Many, if not most people will need further Tx or frequent follow up after the implantation, and the constant drops, expense, and ongoing worries are just not worth it for many people. Dr Koster was wonderful and spent hours explaining all my options. If you're having problems w/ an IOL and your doc doesn't seem to know what the issue is, get another opinion, see a diligent optometrist and then see what Dr. Koster says.

I visited Dr. Koster through a recommendation from my mother and grandfather and immediately felt like I was receiving the best eye treatment. After my consultation and meeting with Dr. Koster, I scheduled my lasik procedure which was painless and quick. The recovery was minimal and easy. Scheduling the follow up appointments are simple and the staff is very accommodating. The entire office staff as well as Dr Koster are pleasant and informative. I would 100% recommend Dr. Koster for anyone seeking eye care or lasik.

I've been coming here for years and what a change this place has been through. It is remarkable how quick and patient the staff works. Besides myself my grandfather is a patient here and with his old age it is hard to find people with the compassion like the staff at NY Vision Group. Definitely a family practice!

My appointment was at 12:45pm today. I come in at 12:23pm and it is rather crowded so I planned to wait a little. I was called in to get pre checked in and then asked to sit back outside and I would be called in in just a moment. It was 1:07pm when I sat back down to actually get called in. At 1:38pm I asked a front desk receptionist how much longer it would be until I got called and he checked and said i was next. It is now 1:51 and everyone that came in after me was called in and left. If you are going to give me an appointment time actually stick to it and don't waste everyone's time when we have things to do- I had to take off work to come in today.

Dr. Koster is an excellent surgeon. I have not only worked with him as a physician for 2 years; I have also been his patient. As an anesthesiologist, I have had the pleasure of working with many surgeons over the course of my training and career. Doctor Koster is one of the best surgeons I have watched perform surgery. What makes him a great surgeon? Surgeons are very unique in that their featured skill - the ability to perform surgery - is a physical art. The best surgeons use sound judgment in the plan of action (the diagnosis and the proposed procedure) along with performing the least traumatic and invasive maneuvers to achieve the best outcome for the patient. Just as all quarterbacks have different stats and strengths, all surgeons perform surgery differently. Unfortunately the patient cannot see the surgeon at work in the OR. It is very important you find someone that is technically sound. Dr. Koster is a true artist. His hands are precise. From my experience, very few surgeons out there have his abilities. I have seen how his patients have had fantastic outcomes. I have seen how he can treat ocular troubles with the least amount of trauma involved. I know he always has his patient's best interests in mind throughout the process. I was so impressed with Dr. Koster's abilities after watching him perform surgery for other patients that when the time came for me to have my vision corrected with LASIK, I chose him to do my procedure. I trusted his judgment, I trusted his outcomes, and I trusted his hands. As with everyone else, my eyesight is precious. It's a gift, and I cherish it. In addition to being a physician and performing procedures that require keen vision, I am a photographer and rely on my vision to create images. Dr. Koster helped me to see 20/20 without my glasses, and I am a very pleased patient. His great reviews speak for themselves. Dr. Koster is a terrific surgeon, and if you are in need of an ophthalmologist I highly recommend visiting him for a consultation.

I had PRK vision correction surgery performed at the end of August by Dr. Koster, and I have been pleased both with the results and how I've been treated the entire time. The office is quick and efficient, Dr. Koster had ready answers for all of my questions and concerns that jibed with what I'd read elsewhere, and they've been providing excellent follow-up care.

I have been coming to NY Vision Group in Richmond Hill for years. I can honestly say that a lot has changed. Before the renovations I observed a lot of unprofessionalism. However, this office has improved drastically. I see a lot of team work, organization, professionalism and everyone moves so swiftly. This office really respects the patients time and puts patient care as priority! There is so much room in the waiting area!! Before the waiting area was too small and patients would stand. However, now there is a variety of seats and no one is standing. The rooms are wheel chair accessible and the techs are very attentive to patients that are older. I can honestly say I feel so much more comfortable coming to this office. I appreciate the fact that no one is on there phone, which gives patients the utmost attention and care. I've also had a great experience with Simi, the office manager. I always see her coming out to make sure that everything is running smoothly. She even helps out when she needs to, and always has a smile on her face. I recommend this office to anyone who needs a routine eye exam or has any other eye needs!!!

I went through QualSight LASIK to set up my LASIK procedure and they made everything so easy for me. Within in seconds I had my consultation set up with the NY VISION Group and Dr Koster. Not even a week later I had my surgery which only lasted about 15 minutes. I had my surgery about a month ago and I am very happy with the results. Thank you again to the NY Vision Group and QualSight for setting this all up for me.

My brother recommended me to visit Dr. Koster's office in Richmond Hill because he said he's never been to a Doctors office that expressed how much they cared about his overall health. I'm from Ct and since I was in NY for the week, I decided to make an appointment for a routine eye exam. I was so shocked when I actually got the appointment time and date that worked around my schedule. This office takes up almost the entire block and it is so clean. I love the lights hanging down and I was greeted with all smiles from the front desk. I thought I was going to be waiting very long because there were quite a few patients in the waiting room, however, I was in and out. I cannot stress enough about how thorough and efficient the doctor was. They didn't only cared about my eyes but also explained to me of how other health conditions can affect my eyes. I've never been to an eye doctor that is so big. I will definitely recommend my mom for cataract surgery as well as my friends for LASIK. This office carries the most latest machines and is up to date. I highly recommend this office for routine eye exams!