Kotohira Kadan

The room was comfortable and had a functional layout, plus excellent views! Easy access to private onsen made it an enjoyable experience. Meals were thoughtful and delicious! I would say the meals had a bit too much food, but other than that, a whole experience on its own! Staff and service from everyone was kind, helpful, and knowledgeable. We highly recommend this as a place to rejuvenate. We left feeling healthy, refreshed and energized. Deep appreciation to the Kotohira staff! We hope to return again

This is a lovely traditional property, and we really enjoyed the onsen in our room as well as the beautiful garden views from breakfast. It’s an easy walk to the Main Street in kotohira and they also provide a shuttle to and from the train. The only area for improvement is in the consistency of service. Most staff were excellent but there was one older man who was a valet that picked us up who was quite unfriendly - he didn’t bother getting out of the van and made us load our luggage ourselves right where the seats were even though there’s a trunk in the van. Later, we we tried to ask him a question at the front desk, he basically ignored us. One tall female employee at the front desk did the same when we tried to ask about borrowing equipment the hotel said they had. She barely made eye contact, said “we don’t have them” and then just went back to ignoring us. Every other staff was so helpful that this difference from those two was quite jarring. hopefully they provide more consistent training.

Room is dirty and especially poorly maintained: patches and scratches everywhere. Just look at the DIRTY vents in the bathroom and bedroom. Even broken ceiling in the shower room. When I told the front desk about this, they don’t even care. Avoid at all cost! Totally not worth your money and time.

As one of the top onsen hotels in Kotohira, we were expecting authentic Japanese dine-in experience with quality services from Kotohira Kadan as much as we enjoyed from other hotels with similar price (we paid 63,000yen for 2pax a night, in early Apr 2025) and class. Unfortunately the dinner was quite a disappointing one. The restaurant is furnished with western style, not the traditional Japanese which brought us a little surprise. The staff there were all friendly but not proactively provided services, no hot tea no hot towel were served until we requested twice. We had high expectation for this dinner beforehand as this hotel got superb online reviews. Yet it came to a big surprise for us with the so-so ingredients, presentation and taste of food. Honestly we were upset after the dinner, until we found our room and private onsen were decent and nicely built to make our stay at Kotohira Kadan better.

Typical Japanese hot spring hotel with excellent view. A bit far from the main street but wont be a problem if you can have a 6-7 mins walk from there.

First of all, I must say the service was absolutely fantastic!! They really work hard and did a really great job, especially the lady with a pair of glasses! So sorry I didn’t get the name, please transfer my big thank you for the assistance for checking in, picking up my baggage and driving me from the hotel to JR station. You are very cute by the way lolSecondly, although the price is a bit high, I do recommended it if you come here for a rest, a celebration or even with friends. A quiet, spacious hotel which must try once in a lifetime.

Location is 10mins walk from busy street on a small slope, if not requesting pick up from train station, walking there seems a bit far away.The atmosphere was quite dark in general, some of the places seems dated but overall a classic onsen hotel and staffs were attentive.Not much amenities provided, just water in room and rest in fridge need to be charged as well as it's private onsen, which compared to the previous onsen hotel I stayed seems not too appealing.

Great service, relaxing hotspring. Breakfast was ok. The location is perfect for exploring the wonderful temple area.