Kozeniya The water viewing garden inn

Love this place. Everyone is so nice!! They have free shuttle van to and from JR station. I asked for two pairs of chopsticks and they sent a whole set of utensils and two plates to my room. The service is above and beyond. Will definitely come here again.

The room was spacious, they provide daily cute snacks and the staff was kind (they could speak basic English). They have free parking on site that is really convenient. However, we were quite disappointed by noticing that our room was on a parking lot view and not as advertised on the website. We weren't aware that the separate shower and bath were the onsen. It was an amazing onsen - with 2 private ones for families, but we needed to walk a bit and with a baby wasn't the best. Quite pricy but nice room.

This was truly the best hotel I’ve stayed at in Japan. The staff were exceptionally kind, helpful, and polite, making the whole experience feel warm and welcoming. They also provide a dedicated shuttle service to the bus station, which is very convenient. The breakfast was delightful, and of course, you can enjoy the authentic onsen experience here!

What a wonderful hotel! This place is a gem. Quiet and beautiful, and near the train/bus station and entertainment district. Easily walkable to many restaurants, cafes, bars, and the main station. The rooms are pretty and well-maintained and very clean. The tatami felt new, the decor was beautiful, the gardens and bath were wonderful. The staff were all so friendly and helpful. Some even spoke English well. They gave us a ride in the hotel van to the station. I would stay here again very happily!

Excellent Japanese-style hotel! Very friendly and helpful staff. High-quality breakfast with locally sourced ingredients. Quiet, relaxing location. Fantastic onsen, plus two co-ed private onsen rooms. Perfect for couples and guests with tattoos. Rooms don't have a shower, which might be a drawback for some people.

I stayed here with a friend and loved it! Traditional Japanese room with futon and sitting area. Clean and beautiful. Very welcoming and helpful staff. Well kept hotel. Very nice bath/sento area. Pretty Yukata. You get to pick your own Yukata for your stay, from a variety of pretty ones. And the hotel is walkable to the main station, cafes, and restaurants. We were so happy and lucky to have stayed here. Highly recommend!

My two nights here were a perfect escape. The room felt like a retreat into calm. I especially loved the private baths, quiet, serene, and easy to access. What made the stay truly unforgettable was the kindness of the staff. From the afternoon tea with a Japanese sweet served in the room to their constant thoughtfulness and gentle smiles, every detail made me feel welcomed and cared for. My stay here will remain one of the most memorable parts of my time in Japan.

we had a fantastic experience during our stay. the private bath 二人静 was splendid with a view of Japanese style garden. Although we only tried breakfast but the food was great. Staffs are very helpful and nice. I’ll definitely come back staying here again.