Krishna Palace

Hotel acceptable and clean, but towels and bedding are grey not white!! The hotel is in need of being refurbished. Breakfast is quite limited but ok. Lots of staff but very very slow service. We joined our group of friends at the pool side for drinks …. Waited 35 mins for 2 beers which never arrived and in the end our friends gave us 2 of there’s! Then decided to get dinner at the hotel there was a 50 mins wait for dinner and there was only us in the restaurant and the dinner we ordered was chicken with mash potatoes but meal came with wedges (probably left from breakfast). Our friend had fish and chips and the fish was so over cooked it wasn’t edible. They did, however, waiver the bill for her. On our second day a coach arrived carrying a group of people for a two day convention but the rest of the hotel guests just got forgotten… to add insult to injury the convention group decided to party big style in the room adjacent to ours and at 1.30 am I decided to go down to reception and get them to knock on the door of the people partying, which very reluctantly they did, it took ages for them to answer the door due to the noise inside the room and then I had to tell them to “shut up and for them to be more respectful of the rest of the hotel guests” …. It did the trick and the party seemed to dissipate. … I don’t think it should have been my job to tell the convention people to shut up it should have been done by the hotel reception staff … so not a bad place to stay but clearly you get treated very differently.

Such a great place to stay. 80 years old building & 30 years of hotel . Early check in not allowed which we payed extra 😕 Decent food and cool place if u wanna feel like u stay in palace ☺️👍

anyone. • The roof was leaking. • Bedsheets were dirty — one even had blood stains. • Hygiene standards were non-existent. • The food was terrible — completely inedible. • The room had cockroaches and insects crawling around.

There is this famous quote that states ,'customer is one of the most important visitor in your premise' ,however, this quote does not go well with 'Krishna Palace'. After selecting one of the most expensive rooms, room number 209)not even a basic necessity was fulfilled, like a small 'kettle'. The washroom's window was not even fixed properly, it was covered by a torn thermacol with tapes on it, no exhaust fan was there, there was not even a toilet freshener like an 'odonil' ...even after asking for the same, it was never provided to us.... Whenever we tried reaching out to the reception for any suggestion, instead of listening, they either paid a deaf ear or answered back justifying that we can not compare. I would like to give a big shout to the management of Krishna Palace that your people need to understand the importance of 'FEEDBACK',what is the level of contentment of customer, only then you will be able to improve the basic facilities. I will conclude by stating that I am extremely disappointed with the 'customer service' especially people at the reception , they were rude and condescending and I shall neither revisit nor recommend this hotel to anyone.

Disappointing Experience – Think Twice Before Booking We had a frustrating experience at this hotel. Our check-in was scheduled for 12 PM, but we arrived early at 9 AM, hoping for an early check-in. Upon arrival, the receptionist initially informed us that the room we had booked would only be available after checkout at 11 AM and ready by 12 PM. When we requested early check-in, he denied our request, claiming no rooms were available. After waiting in the lobby for an hour and inquiring again, he changed his statement—saying that since we had booked through an online platform, he couldn't provide early check-in. However, had we booked directly with the hotel, they would have accommodated us. The receptionist was not transparent. Despite initially stating that no rooms were available, he later offered early check-in for an additional ₹800. Had this been communicated upfront, we wouldn’t have minded the extra charge. While the property looks aesthetically pleasing in photos, in reality, it is just an old house that has been renovated. The food quality is subpar. Even a simple cup of tea was disappointing, and there are no nearby restaurants as alternatives. Overall, it was a frustrating experience. If you're considering staying here, think twice before booking.

Rooms have no ventilation at all, booked big room for 5 people 3500 per day. no basic facilities like water glasses or kettle was there. Room service too slow. Bathroom has no exhaust. The reception staff is unwelcoming to suggestions and just keep answering back or justifying their poor service quality. The receptionist was not even listening when we gave our feedback. Unhappy with the stay. Worst experience. Will never recommend to anyone. The hotel is understaffed.

I had a fantastic stay at this hotel! The stunning Rajasthani aesthetics created a warm ambiance, and its road-touch location made it easy to find. Affordable at ₹3000 for 2 days, with great room service and attentive, friendly staff.

I traveled to Jaipur from Bangladesh and stayed at this hotel for three nights. The environment here is truly mesmerizing. Everything is spotlessly clean. And the staff are very kind and helpful. It felt like I was at my own home. Oh, and yes, their food was also amazing to me.