Krishna Palace

Disappointing Experience – Think Twice Before Booking We had a frustrating experience at this hotel. Our check-in was scheduled for 12 PM, but we arrived early at 9 AM, hoping for an early check-in. Upon arrival, the receptionist initially informed us that the room we had booked would only be available after checkout at 11 AM and ready by 12 PM. When we requested early check-in, he denied our request, claiming no rooms were available. After waiting in the lobby for an hour and inquiring again, he changed his statement—saying that since we had booked through an online platform, he couldn't provide early check-in. However, had we booked directly with the hotel, they would have accommodated us. The receptionist was not transparent. Despite initially stating that no rooms were available, he later offered early check-in for an additional ₹800. Had this been communicated upfront, we wouldn’t have minded the extra charge. While the property looks aesthetically pleasing in photos, in reality, it is just an old house that has been renovated. The food quality is subpar. Even a simple cup of tea was disappointing, and there are no nearby restaurants as alternatives. Overall, it was a frustrating experience. If you're considering staying here, think twice before booking.

Rooms have no ventilation at all, booked big room for 5 people 3500 per day. no basic facilities like water glasses or kettle was there. Room service too slow. Bathroom has no exhaust. The reception staff is unwelcoming to suggestions and just keep answering back or justifying their poor service quality. The receptionist was not even listening when we gave our feedback. Unhappy with the stay. Worst experience. Will never recommend to anyone. The hotel is understaffed.

There is this famous quote that states ,'customer is one of the most important visitor in your premise' ,however, this quote does not go well with 'Krishna Palace'. After selecting one of the most expensive rooms, room number 209)not even a basic necessity was fulfilled, like a small 'kettle'. The washroom's window was not even fixed properly, it was covered by a torn thermacol with tapes on it, no exhaust fan was there, there was not even a toilet freshener like an 'odonil' ...even after asking for the same, it was never provided to us.... Whenever we tried reaching out to the reception for any suggestion, instead of listening, they either paid a deaf ear or answered back justifying that we can not compare. I would like to give a big shout to the management of Krishna Palace that your people need to understand the importance of 'FEEDBACK',what is the level of contentment of customer, only then you will be able to improve the basic facilities. I will conclude by stating that I am extremely disappointed with the 'customer service' especially people at the reception , they were rude and condescending and I shall neither revisit nor recommend this hotel to anyone.

anyone. • The roof was leaking. • Bedsheets were dirty — one even had blood stains. • Hygiene standards were non-existent. • The food was terrible — completely inedible. • The room had cockroaches and insects crawling around.

I had a fantastic stay at this hotel! The stunning Rajasthani aesthetics created a warm ambiance, and its road-touch location made it easy to find. Affordable at ₹3000 for 2 days, with great room service and attentive, friendly staff.

Located in a silent residential lane at a walkable 1 km distance from the railway station. It is an old structure made up in a traditional Rajasthani interiors with antique styled furniture and tiles. We booked a family room for 4 people. The building was under renovation at the time of our visit so it was mostly dusty around the corridor area. The room was not ready even after we had arrived well past the check-in time. So we had to spend about 30+ minutes at the reception area. Overall experience was good, but Could've been better.

Beautiful building, good location. Food was very good but had difficulty communicating our orders to staff. Wifi signal was bad in our room and wifi was slow. Otherwise we enjoyed our stay.

stayed at Krishna Palace for a day, and it was a delightful experience! One of the first things that caught my attention was the affordability; the room rates are quite cheap considering the quality of the stay. The room was spacious, well-maintained, and equipped with all the necessary facilities, making my stay very comfortable. Cleanliness is a top priority here—both the room and the toilet were spotless, which added to the overall pleasant experience. The palace itself exudes a very unique and charming vibe, with its traditional architecture and decor that set it apart from typical hotels. It felt like staying in a heritage property, which added a lot of character and made the stay memorable. The beds and furniture were of good quality, ensuring a comfortable and restful night. Additionally, the fast food service was prompt and efficient, although I found the prices to be on the higher side compared to the room rates. Overall, Krishna Palace offers great value for money with its clean, comfortable accommodations and unique ambiance. I would definitely recommend it to anyone looking for a budget-friendly yet distinctive stay in the area!