Emman
Google
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If I could give negative stars I would.
Putting 5 stars so people don't just look at these other planted 5 star reviews from profiles with barely any posts. Probably from the owners themselves💀
I had an extremely disappointing and upsetting experience volunteering here. Many of the staff treated volunteers with obvious disrespect, speaking down to us as if we were beneath them.
Their public image online and in the media; warm, kind, and community focused, is completely different from how they behave in person.
I also saw another comment that stated: “As someone who volunteers here regularly, I need to offer the perspective missing from some of these reviews.”
To me, this does not justify the behaviour I witnessed. Even if some volunteers really have had positive experiences, that doesn’t give the organisation the right to mistreat others or excuse the unprofessional conduct that many others are clearly bringing up.
One example that really shocked me was reading about staff member Ms. Latha publicly shaming a group for not wanting to dine in, even saying she pitied their parents.
Bringing someone’s parents into the conversation is incredibly inappropriate, disrespectful, humiliating, and plain rude.
Volunteers come to help. We don’t deserve to be insulted or embarrassed.
What was even more troubling was how migrant workers were spoken to and treated. It felt like they were seen as less worthy and expected to “worship” the organisation for offering cheap meals. Doing a “good deed” does not excuse degrading people or stripping them of dignity.
Volunteers give their time and effort, often for the first time in a soup kitchen environment. Even if someone is slower or still learning, that does not justify being shouted at, belittled, or treated like we’re not human. Respect should go both ways.
Lastly, there have also been multiple other negative reviews mentioning how rude and condescending the staff are.
The only review they responded to was one where a volunteer reported being repeatedly harassed by a male staff member, which makes it even more unsettling.
Notice how the organisation rarely responds to negative reviews. To me, that speaks volumes, instead of acknowledging concerns, they stay silent, perhaps because they know these experiences are true and have no defence.
I strongly recommend volunteering at other soup kitchens where people are genuinely valued and treated with respect.
Don’t waste your time here only to leave feeling hurt and devalued.