Angelia Hurtado
Google
Honestly I’ve come here for the “ FREE PLAY ” on sundays before never had any issues . This past Sunday a friend and I came and where the only ppl there …and when I got my bill it was to my surprise it wasn’t free ! $40 extra , she said the karaoke isn’t free ..? Which was surprising because I’ve come here on “ free play Sundays “ before and walked right in the karaoke trailer and did karaoke and was never charged for it and I’m still trying to get a response to anyone including the bar manager Alex as to since when they charge for it ? And where that posted .or at what point is the customer notified of this . The bartender Alex said she would have told me of this charge but I “seemed so confident going in “ as I was because I was excited to do karaoke 😁 as if that was supposed to nagte the fact that no one said anything , there aren’t any signs posted , it’s not on the menu , no one said anything , nothing . So yea I was pretty surprised when I saw my bill , I ask for a manger to speak to about posting signs and possibly do something about this mistake and she said there was no bar manager there , that she was unable to do anything , so I asked for the contact to a manager, which is also apparently by the name of Alex and I reached out twice and I have received no response …... things like THIS is why they’re dead on sundays . And this is how businesses fail on 7th . Yall just robbing people out here and calling it “free play sundays . “ it’s Shameful . I guess yall need my 40$ more than I do if u have to charge ppl unknowingly . But hey we are on 7th …. My Advice , unless u don’t mind being charged for things unknowingly Save ur money and go else where . I have no problem paying for a service I’m KNOWINGLY being charged for , I just ask that managers and bartenders take accountability for their mistakes . But yall won’t even answer a phone call or text to hear my feed back and concern so I’ll just leave my feed back here . On another note they guy bartenders are alllwaysssss awesome and cool and can seem to communicate !