Kunstelj 1873, Gostilna in prenočišča, d.o.o.

Terrace room was lovely, spacious and quiet. Located about 50m from edge of town so nice and quiet yet easy access to town and train station. Breakfast buffet good, simple selection with plenty of fruit. Dinner menu solid but not spectacular. Terrace overlooking valley so lovely views all day long. Staff very friendly and door service.

Go here only for the location cause food is average. You will find better restaurant in the main town near the Cathedral. If you’re a person of color please be ready to taste some racism as Natasha the server will make sure to serve it with the food you order here. Double check your bill cause they add things that you didn’t even order and then your server who in our case happened to be Natasha blamed it on the ‘system’. We made a big mistake by going here is how I will summarise my experience at this restaurant.

The food and service were excellent! This is a great place to try authentic Slovenian dishes, all prepared with care and full of flavour. I highly recommend this restaurant to anyone visiting Slovenia. On top of that, the terrace is absolutely marvellous — stunning views and a perfect atmosphere.

Our entire trip to Slovenia was ruined by this awful waitress called Natasha who served us here. From start to end, it was a horrible experience for us. Natasha showed lack of patience when taking our order (it was not even busy- empty restaurant- hardly 3 other tables were occupied) and she even left mid way without taking everyone's order. Whats the rush Natasha? Our food came last even though we came before others. The bill: Not in English which is okay but I asked for an explanation of the charge to which she showed annoyance even though it's our right. We got charged for tap water here which is free all over Europe. I asked for 1 dip and she charged me for 5 dips in the bill and when I tried to tell her she charged me for 5 and not 1, she refused to listen to me, cut me off and became hyper and started saying "dont worry, I'll give you 50 cents back" and proceeded to give me a 50 cent coin from her pocket making me feel like she's doing me a favor. I was charged 5 euros for 5 dips and she was giving me 50 cents. She refused to listen to me despite trying 3 times to explain to her i was charged more. Eventually I lost patience and told her i will not pay. I had to tell her to be quiet, and listen to me instead of interrupting me. Then she heard me and saw she got caught and then goes " oh sorry, machine error" and I said no " your error as machine shows whatever you enter" and that's when I gave her a piece of my mind and I guess she felt scared that I'd call the manager and complain about her which I should have but I didn't. She kept apologizing after that as she saw she ruined my mood and made me angry and she feared I'd complain about her. She was clearly racist towards us brown people. She was clearly cheating tourists in the bill by over charging. All that attitude and misbehavior to your customers? We bring u business and money that pays your salary. learn to respect your customers. To the owners - teach your staff some manners. To other tourists - avoid this place if you can. If you dine here, pls check the bill carefully. They will overcharge you and since it's not in English you wont know. Dont be shy ask them to give you a breakdown of what they charged you for or use Google translate.

Had dinner here. Traditional Slovenian dishes were a mixed success. 2 of our group liked their choice, 2 not so much. Not saying that it was bad but the salad with chicken was basically salad with a few pieces of tomato (no other vegetables or even vinegar) and a sliced chicken schnitzel on top. Service was problematic because 1 guy was running around serving the whole terrace. We ordered drinks and after half an hour managed to remind him. After another half hour of waiting we gave up and asked for the bill. Which had to be corrected for the drinks we didn’t get. I sincerely hope there are other places in the neighbourhood that give you better value for your money.

Excellent food! Really advise the beef burger that is exceptional (thin piece of beef instead of a patty). The service is also very efficient and friendly. The scenery is just breath taking. Third time for us coming back and will come again for sure!

RACIST AND RUDE SERVER!! We had the worst waitress (Natasha) and most rude interaction during our visit to Slovenia. She made it seem like our visit to the restaurant was an inconvenience and was very impatient as we asked her for guidance with the menu. We were the only guests beyond another table so we also don’t understand why she made it seem like spending a few minutes to help with our order was such an inconvenience. On top of that, the other staff of the hotel sat nearby smoking which was very disruptive for our meal and very disrespectful. They could have easily smoked in the far corner where we were not sitting as guests. Again it was an empty restaurant. The waitress didn’t bring the cocktail sauce with one of our meals and then tried to charge us for extra sauces we never asked for. We had to argue with her and defend the fact that it was her mistake. When she finally realized, she tried to blame it on the payment machine. At the end, she asked my partner about his nationality which was irrelevant and when he answered Canadian she went on to say that he is Indian and said it in a way that it was clear she didn’t approve of Indians. Shame on her and everyone at this business who thinks being racist and close minded is a good business and moral practice. You have put a shame to Slovenians, who otherwise have been friendly to us during our visit. I would not recommend this place and look forward to seeing a response from the owner if they have any sense on how to run a business. I’m skeptical.

Short version: the rooms are nice (extraordinary view we enjoyed from our small balcony) and the beers are great, but don't waste your time ordering food. Long honest version: Ok i’m not a picky customer but i was really disappointed by the restaurant here. It looks like so much wasted opportunity. Food wise I ordered the burger which wasn't great, steak (not patty but a real slab of meat) was too heavily salted and special sauce was awful. Salad was a bit crunchy. My wife had a pork roast which looked ok but there were supposed to be grilled vegetables and instead there was a dome of boiled greens. Also the waiter brought her the wrong beer (pale ale instead of IPA) said it was the same with different labels, had us pay for the one we ordered (costs a bit more). I looked around and many customers looked unhappy too. I can believe we were unlucky this particular evening but i think the place is suffering from structural downgrading which again is a shame for such a genuinely stunning location (the view!). Here is what i observed and a few suggestions: 1. Menu is way too busy. This is quite the red flag. Too many dishes had me default to the burger as a usually safe option, which was a really bad choice. Cut 2/3rd to 3/4 of the menu and hire a chef that masters what you offer, 10 dishes tops. If i want sashimi I'll go to japanese restaurant and i can make myself spaghetti Bolognese at home. 2. Staff is desperately undermanned. Which leads to errors in commands, frustration for everyone, bad habits such as overworked staff hiding behind the cars to smoke when they are clients waiting to be addressed. We were only two, had a reservation, were seated after asking someone twice and after us came large groups of clients who had their orders and food sorted before ours. I’m not accusing the staff, i believe they are doing their best. Either hire more staff or reduce the number of seats, clearly there is too much to do for just 3 persons. Also clearly you should have more people in the kitchen. 3. The view is AMAZING! Therefore you should prevent cars to park in front of your terrace, that is a real eyesore. I insist on that. 4. Put your trash elsewhere, first thing we see when entering your place is a big pile of trash bags and with the heat it smells too. Also stems from issue n.1, if you have too much stock for all the dishes things are bound to get spoiled before you have a chance to cook them. My best advice would be make a beergarten that benefits from the view, prepare only easy and fast meals that go well with your nice selection of beers (local sausages, a lighter option and a veggie option). Also the young man who was there for breakfast seems to know what he does and speaks very good English, you should have him work on evening shifts. I'm not a professional but had quite a few experiences and insights with running a restaurant and it wasn't our first Gostlina in Slovenia either.