Andrew R.
Yelp
Worth noting: This is my first Yelp review, and I felt inclined to write about my experience.
Hotel Kutuma was the perfect ending to every touristy, walking filled, face-stuffing day. From the beginning, I could tell this hotel was great in how they were willing to accommodate my needs. They do speak English as well in a city that leans toward French, so I felt very comfortable. On the day of my check in, my plane landed early-ish in the morning. Given they had to prepare the room, I was understanding that I could not check in right away, however they were very understanding and held my and my girlfriend's luggage, allowing us to explore the city for a while that first day.
I stayed there for a total of five nights from 4/20 to 4/25 (yesterday...), and whenever I entered the hotel, three things would happen each time. One: I would be greeted with the most amazing smells from the building shared restaurant. Two: I would be greeted with a genuine smile and hello. Three: I would feel a wave of comfort knowing I was about to come into a beautiful hotel room.
My difficulty in writing this review is deciding to talk about the service or the hotel room itself. For now, I will talk about the room. I was staying in "301", one of the deluxe suites. I had a nice window view, a very large bathroom with a shower hanging above a centralized jetted spa tub. Nice. The bed was stupid comfortable, and large enough to save my girlfriend from the usual dread of finding my leg draped over her in the night. The large kitchen was equipped with an oven, a coffee maker, espresso machine, a tea kettle, dishes and utensils, refrigerator and freezer. Between the bed and the kitchen was a living space with a full couch and large matching chair. Basically, I never felt claustrophobic in my entire stay there; the room was huge. The decor was beautiful and unique, and I could not have been happier with my room.
But again man, the service. On my final night there, I walked in and my girlfriend and I both smelled something sweet. I asked the gentleman at the lobby if they served dessert at the restaurant (Nil Bleu, which we had already enjoyed for dinner twice). He very quickly ran to get a plate displaying their dessert mousse cake things and provided his recommendations. I understand that this is his job, but he and every other employee there seemed genuinely happy to help, and at no point, did I feel I was a bother in asking for anything.
One "asterisk" on the quality of this hotel that I have read in the past is that they only have stairs. I was a bit worried about this, but I think most people will find that with how much walking one is bound to do around the city, a couple flights of stairs is child's play.
Overall, I would highly recommend this hotel to anyone. The decor is unique and the service is unparalleled. And the food is re-donksville (that's good btw). If I go back to Montreal, I would immediately try to book here.
Au revoir!