Kyrenia Palace Boutique Hotel

It’s always interesting staying in old renovated buildings in historical cities. The location was great, right in the heart of the old town, just next to the fort. Lots of eateries and shops within a few minutes walk. On the downside, traffic is a nightmare and actually driving to the place was quite a mission. We ended up just parking about 200m away in the free parking area behind the fort and walking to the hotel. The room was old but clean and comfortable with a view out over the old city. Unfortunately, we were literally right next to the minaret of a mosque, so we were awakened early every morning by the call the prayer. The onsite garden café was a nice place to relax with a drink. Breakfast was good and filling. Overall, a decent place to stay and recommended to other travelers.

Best things about this place is the nice courtyard bar they have, unique decor (downstairs) and the location. Unfortunately myself and my husband had a terrible night here. I paid extra for a deluxe room and it was advertised as having a "extra large" bed, when we got there the bed was tiny. Also the sheets were like lying on sandpaper, I think they were just really old and had been overly washed? Who knows, but it was so uncomfortable to sleep on. I also saw a long black hair in the bed before I had even sat on it. When I confronted the man at front of house he told me that booking.com decide what room you get, so although you book a deluxe "extra big" bed you might not get it, so be warned! He abruptly ended the conversation saying "sorry for the inconvenience caused" and there was no means of offering us any refunds. He also interrupted me several times and wouldn't let me speak. The wallpaper was coming off the walls and needs some serious tlc. The walls are also paper thin and we woke up to a couple arguing next door at around 4.30am, followed by the mosque next door calling for the pray at 5am. This hotel is rated as a 4 star on booking.com which is why I booked it, but seems to be a 3 star on google. The breakfast was very simple, I'm confused how it has got so many positive reviews. Wifi was really slow and didn't always work.

We arrived early & the hotel were unable to book us in before 1pm which although frustrating it was understandable. Parking was made available outside which was great. |The room was tiny (lotus), wallpaper was hanging off or gone altogether, the floor felt spongy so we feared falling through, evidence of serious wood-rot in many places, bathroom was odd with boxing & toilet pan connector coming through the wall. A party was going on with what appeared to be staff till the wee hours which i slept through but my wife did not. Have a look at the photos which are sadly faulty-towers-esq. |the breakfast was lovely but coffee chargeable.|Beautiful looking hotel but not for us.

Old hotel lots of antique furniture. Well located. Rooms need to be finished, curtains were badly fitted ..wall needs painting . Bathroom was concrete. No information on how to work the TV..which was supposed to have satalight channels

The most unique hotel that I ever stayed. It makes you feel that you travel in time. The location is amazing, just a few steps away from the old harbor. Absolutely recommended.

It was amazing especially the staff so helpful and professional always smiling and every single day they are there for you please don't miss breakfast and excellent the owners Caner and Görkem, are always there for you they have a few bars around please try it for the first time I have noticed they have a saxophone with a DJ and everyone enjoyed 🙏🫶👏👏👏👏 When I arrived I thought I was in a furniture shop and then they told me it is Palace Hotels very small they have 16 bedrooms every single room set up with different nationalities' furniture and amazing🫶🙏

Despite the great location our family's stay at this Cyprus hotel was deeply disappointing. Our two-bedroom apartment, advertised with a kitchen, two bathrooms, and a pool, was far below the standard expected for £200 a night in what is renownedly considered a very affordable area. The property was unclean upon arrival (hair, used bottles, cigar/cigarette butts and a dirty pool), and the facilities were severely lacking. Issues included a microwave plug incompatible with the socket, a dribbling shower and tap making one of the bathrooms unusable, inadequate bin bags, grease stains and ripped seams on the sofa, and showers and toilet seats on the verge of collapse. The air conditioning leaked profusely, causing a significant puddle that resulted in our four-year-old daughter slipping and injuring herself. |Furthermore, despite our expectations, no cleaning service was provided during our three-night stay. We contacted management to address these serious issues and request a partial refund. However, instead of a helpful response, management visited our apartment while we were putting our young children (aged two and four) to bed, suggesting a move to separate rooms in the main hotel. This was unacceptable for several reasons: we were already unpacked, moving at bedtime with two young children was highly disruptive, and separating our family went against the reason for renting the apartment with a kitchen and pool. Their accusation that we were avoiding them and refusing access to their employee was completely false, a claim we offered to verify with the hotel's CCTV footage. Despite their promise to review the situation and potentially refund part of our payment, they have remained unresponsive since our departure. |This hotel offers neither the quality accommodation nor the customer service to justify its price. The blatant disregard for our complaints and the false accusations made by management are simply unacceptable. I strongly advise against booking this property.

Unfortunately, I cannot recommend Kyrenia Palace. The hygiene standards were shockingly poor — the room was clearly not properly cleaned before our arrival. We found hair from previous guests on the bedding and in the bathroom, the ashtrays were still full from whoever stayed before us, there is mould and leaks in the roof while the taps barely pour any water.| It was extremely disappointing and made the whole experience uncomfortable. Cleanliness is the most basic expectation, and sadly, Kyrenia Palace completely failed to meet it.||I know what it is to maintain an old building and sadly they fall very short from their duty when it came to maintenance and the fixtures and fittings. ||We did bring this to the attention of the staff who offered to move us but this was offered on the 2nd night at 7pm and being a family with 2 small kids it made no sense as we already slept there the night before.|We couldn't speak to anyone from management and they kept being untruthful making up that we didn't give them access to the room and then simply ignoring our messages. ||One of the worst places i stayed in and apart from a good location it has absolutely nothing to offer.