Evelyn Xing
Google
Worst experience ever during my trip.
During our last night’s stay in Playa, my partner and I decided to go for live music and was recommended by a local waiter to come to this place. While asking for recommendations for cocktails, the waitress didn’t appear to be knowledgeable but I appreciated her patience and ordered a sunrise with añejo cristalino because it was not a commonly seen option. The taste, to be fair, was far below my expectation and can be easily duplicated in a dive bar. I would not bother to write my first review on Google Maps for this disappointment, though.
Soon after the performance began, my partner and I had to run because we found a nearby tattoo shop that was about to close, and it took about ten minutes for the same waitress to bring my bill. What happened later might speak to the delay - she asked me if I thought the drinks were good, to which I replied yes out of courtesy. Then she took my card and inserted it in the POS machine without asking me to sign anything or press the confirm button. There was only a receipt coming out after she swiped the card with an 20% “gratification.” I pointed to the extra amount and asked her why did you automatically add this, and she only said “the service fee, not included” - as if she couldn’t understand and say English properly. I was apparently upset, but the music was loud, the waitress pretended to be uncommunicable, and I was on a tight schedule. So I left the bar with that 20% tip.
We talked about this situation in the tattoo shop later, and all the staff there were shocked and shook their heads saying this is too much. They even offered to fight for me and told me to write reviews for this. So here I am. If local people, your neighbors, think this is not cool, then apparently what you did - Ms waitress- put shame on your people. I believe there are plenty of people who would love to donate 80 pesos to you if you are in some kind of emergency and need that money so badly. But maybe you will never see this comment and were just happy with robbing another group of visitors who would have come back for lunch the next day. I hope the manager, if not a conspirator, can investigate this situation since I found myself being not the only one leaving a review on tip robbery. It’s not just about money, but respect and honesty.
Otherwise, my fellow visitors, please just avoid this place since you will never run out of authentic, tasty restaurants in PDC.