La Bottega Milanese

I had a really great experience at the café recently! The pastries were delicious—fresh and full of flavor—and the flat white was smooth and well-balanced. Service and staff were amazing. I’m definitely looking forward to going back and trying more of their menu options next time.

This café is an absolute hidden gem! The coffee and matcha were excellent, expertly prepared. The interior boasts a beautifully designed aesthetic, making it an ideal spot to catch up with friends or get some work done in a calm and inviting setting. The baristas and staff were incredibly warm and welcoming, creating such a positive atmosphere- their smiles truly made a difference! On top of that, the café’s branding is stunning, adding to its overall charm. A wonderful place that we’ll definitely be returning to! - didn’t get the chance to try any food, updated review pending !

Pastel de natas here are to die for. Tiramisu is good as well but omg the custard tarts!!!!! 😍 Always go back for them. Coffee is great as well but I'm not too big of a drinker so...the Iced Spanish I had was great though. Like a latte but sweeter and richer.

Today I visited this café and there was a small issue with the order and billing — I was given the wrong item. However, when I returned to speak with the staff, they handled it very professionally. One of the team members, who was slightly taller, had an amazing attitude. She was extremely polite, respectful, and solved the problem quickly without showing any sign of frustration. On the contrary, she was impressive in the way she dealt with the situation. Truly excellent service!

Good quality coffee done well with tasty pastry treats well priced. They've gone for a very sleek black athletic but this does easily show stains and crumbs which can be hard to maintain at busy times. Good place to sit and have a coffee with a friend or solo. Less so for larger groups or families.

I had a disappointing experience. The female staff questioned my friend for sitting inside even though she had clearly purchased a latte in her reusable cup. Later, I ordered a polo focaccia, which was priced at £6.50 on the display. However, I was charged £6.95. When I pointed it out, the same staff member simply said the listed price was incorrect—no apology, no refund of the difference. It’s shocking that customers are expected to bear the consequences of the pricing errors. I think I won’t be returning.

We had a lovely visit here for lunch. It’s one of our go too coffee spots. The quality of the coffee is amazing and the food is always delicious. It’s all reasonably priced too.

I recently visited La Bottega Café for what I hoped would be a pleasant catch up with a friend. Unfortunately, the experience was overshadowed by surprisingly disrespectful interaction with the store manager, which has left me extremely disappointed. My friend had already placed an order from La Bottega, and I joined her shortly afterward. I had purchased a coffee elsewhere just before arriving. I completely understand that some cafés preferred customers to consume only their own products on the premises. To support the business and as a courtesy, I went to the counter and ordered two cakes for myself and my friend, spending £10 which, frankly, I felt was overpriced. However, I made that purchase in good faith, believing that by doing so I was contributing as a paying customer and acting respectfully in the café space. My friend also ordered a Spanish latte from La Bottega. Shortly after I sat down, the store manager then approached me aggressively in front of other customers, raising her voice and publicly scolding me for bringing in coffee from elsewhere saying that I was “disrespectful”. The tone and approach were completely inappropriate, humiliating and disrespectful. There was no acknowledgment whatsoever of the fact that I had just spent £10 in their establishment. Rather than politely explaining any policy, she bluntly stated that it was “disrespectful” for me to have a coffee from another place. She then asked with an unwelcome tone whether I would prefer to “take the cakes outside and eat them elsewhere”. I even changed my coffee in one of their cups when she suggested it. To her credit, the owner later acknowledged that the staff member’s behaviour and language were unacceptable. I was left having spent money for two overpriced cakes, humiliated along with my friend in front of other customers and treated like an unwelcome intruder despite being a paying customer. The experience made it clear to me that La Bottega Leeds does not value respectful communication or creating a welcoming environment for its customers. I left the café feeling upset and deeply unwelcome, despite having spent money there. I will not be returning to La Bottega Leeds, and I would not recommend it to others who expect to be treated with basic courtesy and respect. There are many independent cafés in Leeds with much better customer service who actually value their customers’ experience.