La Brisa Loca

Location is good. I didn't stay here but visited a few times for a drink and pool. The staff are utterly uninterested in helping or provide any type of service. Even when the place is empty they are glued to their phones preteneding you're not there.. Pool table is way too big for the room but luckily free to use, considering it was missing at least 2 balls every time I visited (over 4 weeks). No idea how the rooms are, but assume they are standard. The vibe in general was lacking, much due to non existing service and awful awful music, or none at all. No interest in giving a good feeling. One of the least fun hostels I've visited all over the world.. EDIT AFTER REPLY FROM "OWNER" I understand "inappropriate behavior" refers to someone coming from the outside, spending not enough money on overpriced drinks and sub par food for a couple of hours, hoping for the slightest bit of attention and service, playing pool minding their own business and then leaving the place too early to spend more money there . Completely inappropriate I now understand.. the owner has no idea who I am, just a feeble attempt to cover their back... I visited around 6pm 3-4 times to have a couple of beers, food one time, and play pool. Poor attempt to blame the customers but I'm not surprised.. AVOID!!

I wanted to give a huge shout-out for the exceptional service I received. From start to finish, the experience was flawless. Not only was the representative perfectly punctual—they showed up exactly when promised—but the overall customer service attitude was awesome: friendly, professional, and genuinely helpful. The quality of attention paid to my request ensured a quick and complete resolution. Five stars! Maira, Johanna, Yeritza, Jennifer, Luis y Anthony

Amazing place with the most comfortable beds in Santa Marta. Rooftop party was also amazing. Very kind and helpful reception as well. Always smiling!

Be warned, they tell you on arrival that it is a party hostel...And basically use that as an excuse to dismiss any of your issues because of the loud music. There's a difference between a party hostel, where you can party if you want, versus this which is obligatory and you will get zero sleep because of the volume. Note...on their booking websites it does not mention the night music aspect at all. So it's a complete bait and switch, taking your booking then not wanting to refund you if you can't sleep. Loud music shakes the entire building all night long until 2:30am...even on week days. And if you think you are going to recover from that partying by taking a nap during the day...hah, you wish. It's literally impossible to sleep here, day or night. They moved me to their building next door, telling me it would be more quiet. It was quiet for the first night over there, and immediately the next night the music was so loud I could not sleep. If you genuinely plan on staying awake until 4:00 a.m. every night, and like partying and clubbing every night...great. But if you expect to actually sleep in this hostel, or even want to take one day off of the partying, too bad.

Terrible experience! They require a minimum of 500,000 pesos to get a table. We had already spent 250,000 and asked for a room, but they told us the amount we had already spent didn’t count toward the minimum. We were a group of 10, and they refused to accommodate us because they said the VIP limit was 8 people—even though the place wasn’t even full. The service was awful, and the waiters were extremely rude. Honestly, if you’re looking for good service and a welcoming atmosphere, this is not the place. Definitely not recommended.

Horrible experience. In five days, nobody came to clean the room even once. Drinks are absurdly overpriced. Loud music blasts until 3 a.m. every night. On top of that, the place is split into two parts — single rooms and shared rooms — and they won’t even allow people from one side to visit the other, as if guests are prisoners. Worst of all, I was stalked around by a security guard acting like some kind of moral police, glaring at anyone I spoke to. This place claims to be LGBTI-friendly, but that’s completely bogus — nothing about my stay felt welcoming. Avoid at all costs.

Unfortunately we missed the famous rooftop parties. On Monday and Tuesday only the 2nd-floor bar is open — almost no people around, but the music is blasted so loud you can’t even have a conversation. If your goal is to go deaf, highly recommended. Otherwise, only bother staying here if there’s a rooftop party you actually want to attend.

The rooms, location and service were super nice, but its really hard to sleep there, specially on the weekends. Go there if you want to stay out late. Otherwise you must be a heavy sleeper