La Carolina

Friendly staff except the short haired brunette at the reception who was unfriendly all the time, woke up every day from cleaning noises next door around 9:30/10:00. Good breakfast!!

Huge disappointment. ||I am really not sure why this hotel is classed as a 4-star hotel, it is severely lacking in facilities and service. The rooms are very basic (no kettle, no mini fridge and barely working AC), they smell of dampness like an old church and the bathrooms have absolutely zero ventilation. Not to mention the fact that the walls are thin enough to hear a mouse squeak 3 rooms down from you, it's the first time I've had to purchase earplugs on a vacation. The breakfast buffet is poor, not very fresh nor warm. The pool had murky water and didn't seem to have been maintained well until we asked a member of staff about it and magically the water was clear and filtered the next day. And to top it off the service received by the staff was horrible. Super rude and un-interested by any questions or concerns raised. On the last day, I left some items at the pool to use the hotel's bathroom (all within the walls of the hotel's private, cctv'd property), upon returning back to the pool my stuff was gone. I had asked the receptionist on duty, because the reception faces the pool, if she had seen anything or maybe one of her colleagues was doing a clean up and moved the stuff. She told me she didn't see anything, I asked whether she or anyone on duty with her can check the camera just to figure out what happened. I was told that she cannot, only her boss who was unavailable or the police can. When I enquired further she told me to go to the police as she will not speak to me anymore and that it is my fault for leaving anything unattended on the hotel's PRIVATE property. The whole interaction was very upsetting because of how disregarded I was by the unfriendly staff.||I would not recommend staying in this hotel.

The hotel building smells of damp. Breakfasts are very modest, very nice service, very large rooms and beds. There is no point in getting worked up that it is a tragedy, but it is not great either. A big plus for the location.

Possibly one of the worst stays we have ever had. This is a 2 star hotel at best. However, I will start with the positives… The hotel is clean. That is it. That’s the only positive I could muster up. ||The staff are rude and speak minimal English. We requested a cot on arrival and were told ok it will be in the room by the evening. We went out came back and no cot, we went to reception, to be told it’s too late now it’s not possible you should’ve asked earlier, WE DID! We also requested a fan as air con was not working, they would not give us anything and basically advised us to open the window (it’s 35 degree heat, that will make the room hotter!)||This is not a family friendly hotel at all, our 3 year old son woke at 8am and watched tv quietly, we had banging on our walls followed by a rude guest knocking on our door telling us to ‘get the child to shut up’ we reported to reception, and they replied ‘we do not want noisy children at this hotel’ !!!! The food was horrendous, all cold and only 4 hot choices (I say hot, it is supposed to be hot but cold even if you arrive first thing to dine) and then salad. It was disgusting. There is no entertainment at all just a bar which is served by the same person juggling working on reception at the same time. There is one tiny pool at the front of the hotel where public walking past a stones throw away from you, no gates so children can run off onto street from pool if you take eyes off them for one second. Only 9 sun beds in total around the pool. No outside bar. The location is close to the beach but very hilly nearby and abit rough looking and run down on the streets surrounding.||My advice would be to stay somewhere else, you can get a much better hotel for your money. We will avoid at all costs in future.

Lovely hotel, situated away from the hustle and bustle of town but within walking distance. Lovely pool and nice balconies (we had one of the higher rooms). Close to shops. The breakfast was average, on par with most other resort breakfasts - nothing really to complain about. The staff were lovely and helpful and recommended things to do in the area. Nice setting and interiors. Would recommend to others but would stay somewhere else if we were to go again as we like to try different places!

Pure perfection. Absolutely enjoyed this hotel. Staff are extremely nice and friendly. The service is amazing. The breakfast is included and the food was really good. The location is amazing. The room was really nice and big and the view was amazing. Overall, 5/5.

This hotel is cosy and well located. It has nice balcony with view on pool and small street. Bars, cafes, shops and beach are close to this place. I recommend to book this hotel without breakfast because it’s absolutely not tasty, cooked from cheap, not good quality products. One more disadvantage of hotel are thin walls. Unfortunately, you will listen talks, arguments and love of your neighbors. Hotel staff also should be more attentive and polite. Other characteristics of hotel are good!

5 stars for staff - friendly and approachable. 2 stars for the hotel itself. It was clean but very basic. Rooms were very small. Not sure where 4* are coming from. Also we booked a double bed and got a room with 2 singles put together with one flat as a pancake pillow. There was no problem with swapping the room though. Breakfast was definitely the worst part. From the third day we just dined out. Food was horrendous! Clean swimming pool.