La Casa Del Naranjo

The location of this hotel is excellent, the staff were super friendly and spoke English, they took great care of us, I would totally stay here again. We also really enjoyed the breakfast and glad we got it. Do keep in mind this is an older building, in a foreign country and set your expectations especially if coming from the USA. I would highly recommend this place and wished we had booked a massage at the spa, plan to return if I can.

Lovely place to stay in Queretaro. Near plaza and museums. Charming courtyard where they serve marvelous breakfasts. Be sure to get the chilaquiles, they are the best in all of Mexico. The rooftop terrace on the second level s a delightful place to look over the city and enjoy all the plants on the terrace. |The bed was comfortable. The shower worked well and robes were a nice touch. The toiletries were fine. There are only six rooms of various sizes which makes it a nice place to stay. The first floor room we stayed in was near the courtyard with a charming plant-filled walkway and small tables. There was only one window in the room so it did get a little stuffy. |Weekend nights downtown can be noisy but earplugs mitigate the most of it. |The staff really go out of the way to make this a charming place to stay.

What a lovely place! Besides their great location this hotel has many great things to offer. We have a yellow Labrador service dog and they were super friendly and flexible with it and offered us a bigger room so we could be mor comfortable. The room is very nicely decorated. You feel the attention to detail the owner and staff put in to it. The rooftop garden terrace is lovely and the staff was really nice. We had delay on our flight and lost the first night, however they honored it and we were able to use it afterwards, what a gentle gesture! Bravo

I spent 5 wonderful nights at La Casa del Naranjo during my visit to Queretaro. Great location in Centro Historico - very convenient to get to many of the sites, restaurants, cafes, bars, and shops in town. The whole property is charming and cozy. My suite - I stayed in El Limon - was clean and spacious. The bed was very comfortable. Only thing that could have been better was if the suite was refurbished (it was a bit old and dated, but not a dealbreaker). Breakfast was delicious. Staff were friendly and professional.

Great location. Fantastic service. Breakfast included.

My wife and I spent two nights al this excellent hotel. It has a great location, the room is very clean / comfortable, and their attention is outstanding. We would like to highly commend Teddy, Ken, Brenda, Luis, Vladimir and Emma. They were all extremely pleasant, professional, friendly and helpful. We will definitely stay here on our next trip to Queretaro. Muchas gracias a todos por sus atenciones y tan buen trato! Jorge and Ana

If you are looking for a comfortable place and amenities that guarantee a nice stay, this place is far to be considered as an option to stay and relax. If you are looking for a Mexican typical house, then it is the place to visit. I am talking about the room I selcted. The AC was damaged, so we had a very cold place to sleep, the windows are very dirty, the shower head doesn't work properly, the towel hanger is loose, the soap dispenser damaged, no hand soap provided, the safe to keep our pasports in safe place does not work porperly, the breakfast was served cold. Is clear that the administration does not consider that maintenance is not a priority. The price per night should be around 45% reduced. Clearly, it's not a place to return or to recommend.

We're hat a lovely 3 night stay here. The breakfast is delicious! The hotel is centrally located but still relatively quiet. The beds were very comfortable.

Customer service is great! They are fairly a new hotel. They have three rooms in their property. I stayed in their biggest room. Bed super comfy!! Location is about half a mile from town square. The shower had either boiling hot water or ice cold water. The sink looks nice but splashes water everywhere. Overall is nice but has those two things to fix. They have great wifi!