La Clef Champs-Élysées Paris by The Crest Collection

I had a truly phenomenal experience staying at Le Clef Champs Elysees in Paris! From the moment I arrived, everything exceeded my expectations. A huge thank you to the manager, the guest relations team, the reception, and all the employees from A to Z who made my stay so memorable. Special thanks to Adrien, Rehab, Caroline, and Celine and to everyone else whose names I unfortunately don’t remember, you were amazing too! The hotel is incredibly safe, spotless, amazing location, and beautifully maintained. Every detail is taken care of, and the level of hospitality is simply unmatched. This is truly one of the best hotels I have ever stayed at. I can’t recommend it enough — thank you again to the entire team for such an unforgettable stay! 🌟 Le Clef will definitely be my first choice next time I’m in Paris!

This is the second time we have stayed here. The hotel is positioned perfectly just off the Champs Elysees. An easy walk to the Arc de Triomphe, the Eiffel Tower and the Seine. The rooms are comfortable and very clean and the staff are extremely friendly and helpful. Would recommend this hotel if you want that added luxury in the middle of Paris

I had an excellent experience during my stay at La Clef Champs-Elysees Paris. The accommodation was comfortable, the facilities were well-maintained, and the overall atmosphere was very pleasant. I would like to express my sincere appreciation to Ms. Rehab, who was exceptionally helpful, courteous, and professional throughout my stay. All the staff members were friendly and provided outstanding service. I am very satisfied with my experience and would gladly choose the hotel again in the future.

We were a little nervous arriving to this hotel due to some recent bad reviews - but we’re extremely delighted by how wonderful the hotel & team were! We arrived on an overnight flight and they were happy to store our bags and there was ample room in the facilities to change & refresh. The team quickly made us a lunch reservation at a place that can be challenging to get into! The room was beautifully furnished and we had no issues at all. Even with the location in Champs-Elysees, it was far enough away from the main area and proved to be quiet & enjoyable. Very easy to walk to many places. Highly recommend giving them a try! I would stay again if back in the area!

One star is already too much for this place. Do NOT book here. We arrived and were immediately treated terribly by a staff member with a not so good attitude. They were rude and made us waste an entire day of our trip. The smell from the restaurant downstairs was unbearable….. this does NOT feel like a 5-star hotel. I couldn’t even sit in the lobby comfortably. Their attitude was shocking. It’s fine if they can’t fulfill every request, but basic politeness should be the minimum. An experience I will never repeat.

Magnificent (magnifique)|Everything was perfect. The location was in the optimal location. The hotel design was impressive, the whole property was incredibly clean, the rooms were beautiful and the bathroom has the wow factor! The staff were amazing, greeted us every single time, the door attendants were prompt and everyone spoke clear/very fluent English and were very supported when I tried to speak French for the first time.|We stayed here for Bastille Day, it was unexpectedly quiet from our hotel room, we were expecting the day to be very loud. We got to see and hear some of the defence force planes overhead very early morning, then we literally walked 50m down the road and we had the prime location for the parade, it was spectacular. We walked everywhere from this hotel, it's a fantastic location.|100% recommend and definitely worth the price. We loved La Clef Champs-Élysées!

We arrived from Dubai and booked two rooms at Le Clef Champs-Élysées. From the start, the stay was uncomfortable — on our second night, the hotel asked us to change rooms. They moved our belongings from one room to another, and during this process, one of our bags — a Chanel bag — was stolen. This was not just any bag. It contained two pairs of shoes, personal belongings, and, most importantly, my mother’s medical tube, which she urgently needed after her surgery. Losing these items caused her immense stress while she was already in a vulnerable state. What shocked us most was the hotel’s response. They said they would “look into it,” but they never did. The bag was never recovered, we were never compensated, and the staff acted as if nothing had happened. For a hotel that positions itself as five-star luxury, the lack of accountability, security, and care for its guests is unacceptable. This was one of the most upsetting hotel experiences we have ever had, and I cannot recommend this property.

The room and amenities were nice and the location is amazing, but the service specifically the house keeping was not up to a luxury hotel standard. They provided inconsistent service and had to be constantly reminded to clean our room. One day we could hear various staff arguing in the hallway outside of our room which was unprofessional as well.