Christina B.
Google
If you want to be mistreated By the woman at the reception, then this is the place to go.
I kindly asked to charge my phone the woman at reception (blonde, curly hair) immediately said yes… then followed it up with, “But turn it off, I don’t want it ringing the whole time,” in the most unnecessarily arrogant tone. I was honestly taken aback. Is that how you speak to clients?
Still, I let it slide. But when I went back to collect my phone after lunch, it wasn’t even charged. I asked if I could leave it a bit longer and she replied, “This isn’t a supermarket, find another outlet.” After leaving a big tip and having spent hundreds at lunch .At that point I was stunned. I took my phone and walked away, in absolute disbelief.
I told my sister what had happened and we asked to speak to the manager to which one guy , with a smug smile, told us, “Sorry, they’ve all left.”
It’s a beautiful location, yes but the treatment we received was nothing short of rude and dismissive. There’s a fine line between exclusivity and entitlement, and unfortunately, this place seems to confuse the two. Hospitality should feel warm, not humiliating.
And they say hospitality was born in France. I get the whole attitude I’m not rude, I’m French but honestly, it’s getting downright boring.