Bingyan Wu
Google
On their expedia page, they should speak English. However, Julien only spoke French with a broadcast speed. WHO IS PLAYING THE LIE?
Mark: foreigner unfriendly, (solo) female unfriendly, pet unfriendly = kid unfriendly
To the owner: please state which line below was a lie, and why the comment is insulting. Please report to the police or other authority if you think what I do is illegal. This whole process is obviously a robbery and I will call the owner a potential racist as his behavior is in line with other definite racists I ever encounted.
The owner is super rude and only wants money. This translates into a robbery.
I was on vacation from Lyon, France to Geneve, Switzerland with a small dog. I booked the room one night before on expedia and I clearly remembered that I put accompany dog allowed as a search criteria. Cancellation was allowed until the same night but I did not expect cancellation, for obvious reasons.
The next morning, I saw an SMS on my phone. It looked like a reminder saying that please call the logement because dogs is not allowed. I then called the hotel, and was told to contact expedia because the owner sent a note on expedia. The owner was very rude. This should not have happened even though my french is not that good.
I called expedia, who then contacted the owner, and refused the cancellation with refund. The excuse was dog not allowed is their policy and they cannot resell the room. They were listing their room the entire time, it was not full. I insisted and explained, while at the same time noticed that they sent me a message on expedia, this message goes unnoticed very easily. I realized that the owner could have called me when they realized that I had a dog but they decide to be concealing simply because they want the money. How poor this owner is! For 140 EURs, a property owner robbed a young foreign traveler who is a student without much money.
I was furious and I kept complaining. This time expedia told me that the owner agreed to take a consideration and needs 72 hours to reply. It turned about to be a lie as the owner or expedia never replied. They simply wanted to kick me away without offering anything as a human or as a normal business entity.
What a wonderful hotel called the colony, as if the owner is an old-time slave driver who colonized this piece of property between France and Switzerland to have the benefit of squeezing money from their inferior travelers.
