La Creole Beach Hotel & Spa

I would love this hotel if they make some strategic changes and improvements starting with the front desk staff. But from reading prior reviews of same, doesn’t look like the person in charge there or owner cares. The receptionists are NOT courteous or friendly. They need training in customer service fast and NOW. They are downright rude. I cringe thinking back of their tone and terse responses during my stay. The other staff members were outstanding always with a bonjour or bonsoir madame :) and happy to help! Next, the hotel needs to invest in well positioned oscillating fans for the common areas which is only comfortable after sundown. The only room with a huge fan is the club area which covers part of the dance floor. All other areas are too HOT! If it’s a marketing strategy, it’s failing as it’s hurting this hotel’s guest satisfaction score. Even the musicians who perform daily have to bring their own fan which is a testament of how hot it is there. It’s a worthwhile investment that can’t be expensive to execute. Other than that, had a good week even with broken elevator most of the week and no water for a couple of hours.:))

Not worth it – Poor service, stolen cash, and misleading “all-inclusive” We had a very disappointing stay at La Creole Resort and Spa. •    Room key stopped working, and we were locked out for hours before anyone helped. •    Told the bar was open, but when we went, we were denied service for no reason. •    Cash was stolen from our room, including tips left for housekeeping—and it’s likely someone who wasn’t even housekeeping came in. •    The “all-inclusive” package is a joke. So many restrictions and hidden rules that it felt like anything but inclusive. If you’re looking for good service, peace of mind, and a true resort experience, I’d strongly suggest looking elsewhere. This place was stressful, disorganized, and dishonest.

We have visited this hotel three times with our family including 3 young kids. |The hotel is beautiful and the food is really good quality local influence and good value. The pool is lovely and the beach is picturesque and stunning. |However as frequent travelers there are some areas of improvement. The hotel needs to cater better to world travelers. For example kids club is only open on French school holidays. The service around the pool is minimal and you have to hunt for the man or go to the bar. Americans and UK people are willing to pay for good service as they are used to pool services |The AC and water doesnt work well and first day stopped in night. |The breakfast buffet is ok but not on par with other island hotels. The coffee is warm. I wouldn’t be motivated to eat dinner there but so many good places to eat outside |The jet skis service is really good. |I think the hotel has so much more potential to attract more worldwide travelers if a bit more research was done on other hotels in carribean.

Our first trip to the Caribbean and we loved it. |The hotel was just as we had expected it to be very clean, nice staff, plenty of breakfast variety. |Beach access is good loads of beach beds and sun shelter, the sea is shallow and lovely and warm. Night entertainment is varied we enjoyed it all. Large swimming pool.|Don’t compare the star ratings to the UK it’s the Caribbean if you want Hilton 5 star then book the Hilton don’t moan.

Really liked the Créole Beach Hotel. The common area are the most recently renovated and are quite nice. The pool is excellent and the views are great. They had excellent live music every night we were there. Great talent both local and from France. The room was decent and clean but nothing to write home about. The resort beach is very pretty and has a nice little surf break. The casino is walking distance as is the little beach town but the immediate neighborhood is a bit third world. There is a fancy seafood restaurant on site but booked several days out. Would stay here again

The hotel staff was beyond kind and accommodating. I don’t speak French and I was never made to feel uncomfortable. This was my birthday trip and the staff remembered that it was my birthday and also gave me a special treat. The Zewag restaurant was delicious! They even helped me find food off of the property, which I appreciated. The property is beautiful and it’s also in a great location near the airport.

Definitely does not feel like a 4 star hotel. Room was of the ‘clean but basic’ variety with well-used linens and a very spongy bed. No-one offered to help us with our luggage up the steps to our room. The private little beach is lovely. The breakfast buffet was ok.

Terrible Hotel. I booked this hotel, because there is a shuttle from airport to hotel for 24 EUR. After I booked the hote Terrible Hotel. I booked this hotel, because there is a shuttle from airport to hotel for 24 EUR. After I booked the hotel, they told me that the 24EUR are for minimum 2 people, although on the website it doesn’t say that it’s minimum 2 people. Not honest people. See picture attached. The hotel is also old and not well cared and not clean. See pictures attached. People are also not friendly I don’t speak well English and don’t like to speak English. Not recommended for international tourist non speaking French. Really, very low level hotel. Not recommended.