JTK
Google
I ordered a pizza from this Italian restaurant tonight. When I first opened the box, it smelled great — but things quickly went downhill.
The pizza was soggy, which was already disappointing. But as I took my first bite, I felt a sharp crunch. I thought maybe it was an olive seed. Took a second bite and felt another sharp crunch — this time it cut my gum, and I realised there were pieces of broken glass in the pizza.
I stopped eating immediately and approached the manager. I explained what happened, and instead of showing any concern, he coldly replied, "We don't put broken glass in our pizza." There was no apology, no empathy, and not even an offer to remake it.
At that point, I was angry and just asked for a refund — which I got — but honestly, I’m still shaken.
Key takeaway: Please double or even triple check your food before eating from this restaurant. What happened to me was serious and could have caused even more harm. I won’t be returning, and I hope this serves as a warning to others.