Kristen Trulear
Google
The service here was disappointing. We reserved 10 front row daybeds in celebration of a milestone birthday and traveled from St. Maarten arriving shortly after 11am. We were one of the first guests to arrive. We had lunch reservations for 12:30p. Around 11:15a, there was a torrential downpour of rain. Clearly, weather was out of their control so no fault of theirs. They did seat us early in the empty restaurant to escape the rain, which was appreciated. We ordered appetizers and our entrees. We ordered a bottle of wine, and several specialty cocktails and champagne. The appetizers were good but most of us were disappointed with our main courses, including the lobster pasta. While deciding on dessert, we ordered shots to celebrate the birthday girl. We asked for another cocktail menu and were told we couldn't get one because they had second seating and we would have to get up soon. Since we couldn't go to the daybeds we reserved because it was still pouring rain, we asked what we would have to do to keep the table longer. The first server told us we would have to buy a bottle minimum 1000 EUR. We spoke to a manager who confirmed if we spent a minimum 1000 EUR on bottles we could stay for another two hours, which would have corresponded to when our driver was scheduled to pick us up. We agreed and then someone else, who didn't even introduce himself or give his title told us that we would have to spend a minimum of 5000 EUR. We explained that we just spoke with a manager, who told us a different minimum. We asked for clarification. He left and came back and said, it's actually a 6000 EUR minimum. At this point it felt discriminatory and an attempt to price us out based on their preconceived notions on what we were willing to spend. If they had said 6000 EUR initially, that would have been one thing, we would have discussed it and decided if we wanted to stay. But to give us a number, we agree to it and then increase that number twice in 5 minutes showed us they did not want our business. I will not mention any other confounding factors that I believe played a role, but it very much made us feel unwanted at their establishment. The food was mid and the music sucked. Will never return.
