La Joya Hostel

Beds were comfy and clean. Bathroom was clean but could do with a bathmat to keep the floor dry after showers! Breakfast was great..good coffee, scrambled eggs, bread, ham and cheese! Parking was a bit of a hassle as there is limited space so inevitably your car will get parked in by other guests so you have to deal with that. This could be improved, but at least the lot is secure.

The rooms looked very basic and worn. The beds were simple, and the bunk bed shook with every movement. The en-suite bathroom had no external ventilation, making it somewhat moldy. Our three-bed room on the second floor had one small window, while the first floor had none. The furniture was minimal, ragged, and noticeably worn out. Cleaningness was rather poor. I found hair on the shower. The common areas of the hostel had a stylish design and a clear concept. However, over time, the execution fell short, and the original vision was not fully maintained. I arrived by car, and fortunately, they had a parking lot. However, the cars were tightly packed, requiring guests to leave their keys. While this wasn’t a major issue, there was no valet service. If a car needed to be moved, either the staff or another guest would handle it. Breakfast was quite basic, consisting of milk, yogurt, cereal, fruit, tea or coffee, and a piece of bread with butter, two slices of ham, and two of cheese. On the positive note, it was well-located, with great connectivity by public transportation and interregional buses. The value was fair for the service.

good location. great restaurant in the hostel, very good, modern food. pleasant breakfasts. nice service. only the rooms were a bit dirty and unfortunately very dark. it is very unpleasant to spend time there. as a place where you just sleep - ok, but nothing more. The tip envelope for the cleaners made me laugh a little, because it was just dirty.

Working-class neighbourhood, close to a huge Jumbo store, vegetable market and assorted stores. Clean hostel with kitchenette and adjoining sister restaurant/nightclub with excellent staff. In room #1, we had a loft bedroom and a great shower. Comfortable with a fridge and all the necessary amenities. Could have used a second armchair. Slower internet.

Love this place. The location is great for access, but in the night can feel daunting outside the hostel. But… step inside and you are in an oasis. A different world. Interesting rooms. A hostel kitchen. Attached bar/restaurant. Great staff using English and Spanish. Oh, and inexpensive. Loved the stay.

This place has great potential but is so bad we left early..The daily need to compete with the staff for the breakfast on offer is not pleasant. You shouldn't have to wait for staff to feed themselves from the breakfast buffet before you can access breakfast you are paying for.|The wifi is very poor and constantly drops out We left before our booking was ended after talking to staff several times about the quality and the constant dropping in and out.|This place was very noisy with staff yelling across the hostel at each other all day or playing very loud music. There is nothing on offer and staff don't actively let you know about anything other than the long list of rules.|Minimal places to eat around area.|The bathroom is terrible and the floors could do with a good wash.|Not a pleasant stay

Don’t stay here! They will try to overcharge you with stupid rules and fines. Is like flying with a low cost airline, the cheap end up being expensive. As soon as you arrive you will be overwhelmed with rules and fines, which they will try to enforce at the minimum opportunity. I got “fined” because in my sheets there was a small stain of blood from a small injury. You can stay at Nomad Eco hostel or other place in town in order to have a better experience and don’t give money to this bunch of scammers.

The photos looked so good! And the reviews seemed pretty good too…but this place was not at all what we expected. Let’s start with the positive…the staff were all very friendly. They are the only reason I’m giving two stars. ||||Now the Cons:||1. The neighborhood was about 1.5 miles away from the touristic part of Valparaiso AND it didn’t seem like a safe or clean neighborhood. Later we read a review that someone had indeed been robbed right out front. We did walk to the touristic part of town in the daylight…still didn’t feel great about it. ||2. Our room smelled terrible. It smelled musty and moldy, which wasn’t surprising once we noticed the mold in the shower. It also smelled a bit like a sewer. Eww. We chose not to shower while we stayed there. ||3. The restaurant and breakfast were ok, but so many flies. ||4. The rooftop patio was quite nice, though we weren’t allowed to use it our first night since there was a wedding. Made me mad since we had paid QUADRUPLE the price to be there for New Years Eve. ||5. We paid an absurd amount to be there because of NYE and then they charged us even more than the quoted price. ||||If I had known better we would have chosen something right in the touristic part of town OR stayed in Vina Del Mar and took a taxi in.