la Madeleine

The service was immaculate! Mrs. Mia service was a 10/10 do request her. Mia explained the menu options to me. She had quick response and recommendations. Very pleasant demoner, very demure, polite and sweet. (READ) Please tip and the counter they are servers for newcomers. The atmosphere is awesome very quaint nd cute place to dine in. Very clean space. The food and desserts are so fresh! The food came out to me really quickly. The prices are really reasonable. If you are looking to feed the kiddos one day after school this is a great healthy alternative. I will definitely be back. **** for parents with Kids on the spectrum****Kid-friendly - Not a lot of overwhelming noise so this is a great spot for a family that may have a kid/kids on the spectrum. Lighting is dimmer which is also accommodating to those needs.

The restaurant was great. The place was immaculant clean and when you open the door you could smell the aroma and it smelt like going to be a great dine in visit. The atmosphere was lively families talking, smiling going on good looking ladies and little ladies as I like to call them. The customer service was amazing took your orders very patient and. The food was amazing and I took a look at the menu and it looks great I haven't eaten everything on it but what I had was great anx I'm going to love try new meals i seen on there. The manager I met she was awesome I am very thankful for her and what she did for me that day by blessing me and paying for order. Definitely recommended for family, date night, or a couple. Even by yourself and you never know who you might meet. Definitely will be back to thus restaurant and I recommended Lafayette,Louisiana come and get a great meal over here

I did pickup at this location, ordered the grilled cheese with a cup of tomato soup and a side Ceasars salad. Took a while to get my food, and when I got to my car I went to eat my grilled cheese and literally took one look at it and threw it back in the bag. The whole thing was cold, it was too crunchy to even bite and the cheese on the bread was hard as a rock. The soup was partially warm, but tasted good, and the Caesar salad was probably the best part out of the whole order and the only reason its getting 1 star or else it would be zero from me. Their food went downhill bad.

Disappointed. We have eaten at other La Madeleine's but this one has us rethinking. The food was as we ordered, and good. The service was questionable. Maybe the young lady at the front was new, but she was alone in front and seemed to be having a hard time. Finding a clean table to eat at was the biggest issue. They weren't busy when we were there but almost every table was dirty. We cleaned our own table to be able to sit and eat. There was an employee who was walking around but didn't seem to care about cleaning anything. He also tried to take our food order number before we received our food. I had to ask for it back. But he was friendly when he delivered the food. I honestly try to give businesses the benefit of the doubt, especially during the holidays, but, I will probably skip this location next time we pass through the area.

La Madeleine is a good choice when you want something slightly different for breakfast. All are the same. Nice atmosphere and good food. This one was a little different than all the others I have been to. The bread is not self-serve. You have to ask for it. Not a bad thing.

We hadn't been before so we got a little of everything. The Nutella croissant was what my Nutella dreams are made of. The Croque was fine. The tomato soup was velvety. The chocolate croissant can be described the same as I would describe myself: savory and just a *little bit* sweet and plenty nutty. The coffee was yummy too! We went back for a blueberry muffin to go bc I thought I remembered a friend saying he loved them the most.

Good service and good food. Went here to meet some friends over coffee and cakes after a long time. They have ample seating arrangements and they are following all Covid precautions. Their menu is elaborate and there is a lot to try. We got their double hot and cold mocha, hot chocolate, chocolate croissant and chocolate tarts. The coffee was good and so were the desserts. The hot chocolate comes with whipped Cream and that makes it taste good but it's a lot of sweetness, at times. The mocha was nice and frothy. The servers are friendly and they make sure they answer all your queries. We had a great time.

Great place for breakfast & brunch. I ordered the custom made to order omelet with cheddar, ham, tomatoes & spinach. Meal came with a crossaint and had the blackberry rhubarb. Atmosphere was cozy, warm and very welcoming. We'll be back to dine!

Really good food and atmosphere. Can get overwhelmed when slammed. Bakery items are very good. Ran out of French coffee.

Hello La Madeline management? Anybody There? When I checked your reviews before writing mine today I noticed a steep decline in ratings?? I have enjoyed this chain hundreds of times over the years. As I moved around with my job I always found a great location. New Orleans, Dallas, Alexandria , VA. Just to name a few. Always delicious never disappointing. Today I ordered two bowls of the tomato basil soup and Chicken Salad with beverages to go. For good measure, I also bought a jar if the tomato Basil. I noticed that the "bowls of soup were small but didn't make an issue of it. Then I asked for some bread to go with the soup and Chicken salad. I was told they were "out of bread". I don't know if it was true but since they stopped displaying the bread during the pandemic you are lucky to get bread. If you do get bread it probably not going to be your choice. And they ration it out to you. Last time they had no multigrain- this time they had none!! It was around 5PM. Hardly dinner hour yet. How does a Bakery Cafe constantly run out of bread and make you feel like you shouldn't be asking? That's one of the best things about going there. Fresh bread. This lack of product, lack of concern, Is disheartening. Come on LaMadeline! You can do better than this!! If you can't then at least train your staff to say we're sorry!

I love coming here to eat while I read or work. The food, drinks and pastries are amazing, and the ambiance is so chill it's perfect for a solo date. The customer service is typically always on point as well. I deducted one star bc during a recent visit there was ham in my omelet, which I only asked for tomatoes, onions and spinach (I don't eat pork at all). Thankfully I didn't get sick but hopefully they'll do better about keeping ingredients separate to avoid a more serious incident down the road.

Craving for breakfast this morning, and remembering we wanted to try La Madeleine, we finally made it, and was pleasantly impressed by this hidden gem. You walk in look through the menu then walk up to the counter to order, they give you a number and you find a seat, and they will bring your order to you. We loved the casual atmosphere very cozy. The coffee was good, but on to the food, We both had the country breakfast, the croissants were excellent, bacon perfectly cooked eggs weee a great over medium, however the star was the potatoes, Wow these were amazing crispy on the outside soft on the inside with perfect seasoning. The avocado toast was a very nice addition. Confirmed hidden gem here.

Latte cold, asked for hot one and lady behind counter said it was hot when i made it ...so obviously it sat getting cold avocado toast not on multigrain & skimpy avocado smear

The food was decent but the service was HORRIBLE! We spent an hour and a half trying to get our entire meal! They brought out my granddaughter's meal that was totally incorrect. We sent it back. About 10 minutes later, they brought out my husband's meal. 10 minutes later they brought my meal. My granddaughter's meal never showed up until I went to complain and even then it took another 25 minutes. My husband and I were finished eating before my granddaughter got her meal! This was totally unexceptable! Won't go back!

The very best Tomato basil soup! I paired it with the ham and Swiss pastry - amazing!

The French cuisine is wonderful The staff are amazing and informative The ambiance gives you a feeling of being in Paris I highly recommend La Madeleine's for brunch and their delivery service is impressive

Came here for brunch this morning with a very large group! The food was lovely, and I was so impressed by the high level of service we received. Lunel took our orders at the cash register with efficiency and enthusiasm. The food runner who delivered our food was friendly as well. I'll be back!

Gray eggs stale hash cold bread overpriced drinks horrible experience never returning

Lovely French-style restaurant in a convenient location. Great parking area. Large menu with lots of wonderful options. Decadent display cases featuring fancy desserts, breads, cakes, and more. Delicious breakfast and coffee. Nice, quiet place to eat alone or with company. Friendly staff and lots of healthy choices offered here. Hot chocolate was amazing.

Stopped by for a quick bite to eat and loved it. Had not eaten at la Madeleine since I lived in Atlanta. Happily found that the food is just as delicious. Service was excellent. Can't wait to visit again.

La Madeleine is one of my go to places for a casual brunch or lunch. The consistency of quality is impeccable. I have not had a bad experience with the restaurant & this location was no exception. The staff were helpful, patient, & kind. My group took awhile to make a decision on our meal and the staff patiently awaited. The atmosphere was lovely! The fireplace was lit and we were transported to a French cottage. Our favorites include Chicken La Madeleine, quinoa, chicken salad, & the parfait. I highly recommend!

The food is always so good! We ordered delivery for the first time and the service was great; the soup was still hot when it got to us!

Great food. They have much outdoor seating. Prices are reasonable. The bistro turkey was delicious. Highly recommend.

Bonjour!!! Its really hard to control myself when I go here. I am obsessed with sweets and this place satisfies my craving every time. My favorite thing to get there is the sacher torte cake. It is a raspberry chocolate cake. You can buy it by the slice or get the whole cake. So many options to choose from like cookies, cheesecake and muffins. They have a breakfast, lunch, and dinner menu. I need to go back to try something savory!

Lunel provided amazing service, and food was yummy! Thank you! Outside seating this time of year is lovely!

Food is always delicious, here for breakfast, the grits were creamy and wonderful, I think they should have them year round! Wendy is so sweet and helpful, make sure to look for her.

Horrible service. They have the worst people in the customer facing area. We complained about the service and the manager gave us a gift card. Guess what? The card is EMPTY. Scammers, your overpriced food is NOT worth going for ever again.

Buyer beware! They are adding a commodity surcharge to your bill without you knowing it..........please check your bill.

The environment is always great. The food has taken a dramatic turn to the worse. Cold cheese in the soup that was already lukewarm. The cranberry turkey Croquette had one tiny piece of dry turkey, no cheese and cranberry sauce. The sandwich would not even stay together when you picked it up. Wish I could have had a better review.

I fa la la la love La Madeleine. On the day I went I got it to go, but the French style bistro restaurant is so cozy and charming that I will be back to dine in again and again. A few of my favorite things here are the Tomato Basil soup-rich, creamy and full of flavor. Hits the spot especially on a cold day. The Chicken Friand is a time honored classic-tender chicken, mushrooms, onion and swiss in a puff pasty topped with mushroom sauce. It's delicious. I also love the Caesar Salad here-they make the dressing in house and it is high on the list of best dressings ever. I like the salad topped with the balsamic marinated chicken as well as the chilled salmon. Both are great and I usually have a hard time deciding between the two. As for the pastries, well it almost goes without saying that they taste as good as they look. I am particularly fond of the mini lemon tarts. Bon appetit!

This is a really nice restaurant the atmosphere and ambience of the place is very inviting. The breakfast here is good it's a French cuisine style restaurant. I don't like the potato hash but that's just my opinion you might actually love it. The fruits are sweet I would definitely recommend the strawberry Romanoff it's strawberries with a brandy cream. I would return to try lunch or dinner the price is very reasonable and the food quantity is plenty.

This morning, my wife and I got a chance to have breakfast with an old friend who walked in at the last minute. That was an unexpected, wonderful treat. However, the reason that he was there to meet with us at all was definitely not good at all. He was turned away from La Madeleine French Bakery & Café because he was not wearing a mask The gentleman, a Vietnam veteran pilot, suffering from diabetes and COPD due to Agent Orange, with an OXYGEN PACK over his back and rumbling in the background, tube in his nose, CANNOT wear a mask. Now, let me say WITHOUT QUESTION that enforcing masks and distancing is of *UTMOST* importance right now. Anyone who has read anything that I've written in months knows that I am emphatic about basic protocols, to keep people safe from this pandemic. I don't think that my friend disagrees with the necessity. We are very glad that the restaurant is being so careful. However, the young manager would not listen to the fact that he was under MEDICAL EXCEPTION from his doctor literally because he cannot breathe with a mask on. Turning him down is tantamount to turning someone away because they have a muddy wheelchair, or a therapy or seeing-eye dog. Now, I will admit that our friend probably could have slipped on a mask for the thirty-second walk in, had he had one on him. After all, it was only the walk to the table. But of course he didn't have one, because his doctor told him that it wasn't safe. It's not as if he's denying the necessity of masks, running around putting himself at risk due to political stance, or breaking into the Capitol building. He simply wanted to have a nice, quiet breakfast in a convivial place amongst people. This could have been easily solved. The young and inflexible woman could simply have walked this well-spoken and reasonable septuagenarian, in, graciously, saying conversationally as she passed tables that "Normally we would not allow someone in without a mask, but we understand your situation". She could have talked with him nicely as they walked in and sat him at a table, to enjoy his meal. Instead, she turned him down, told him that he could order his breakfast curbside to go eat by himself at home; and in doing so not only lost business, but possibly a future customer. That's all right: at least Ema's Cafe treated him with courtesy, and served excellent food. I called La Madeline, tried to explain to the manager the mistake that she had made, that this man was a veteran that wasn't being careless, but honestly didn't have a choice. I tried to explain why this was really not right. I tried to explain to her that I understand from my daily work why the policy is important, but that she needed to be fair about this. She refused completely to do anything but offer a scripted apology - to me - for "the inconvenience". So now, as I promised her, I am going to share this little story over and over and over again until someone on the news catches it. We should all endeavor to keep people safe, and wandering around without masks and without care for basic protocols is unacceptable. I think that, if anything, these mandates should be more carefully and stringently enforced in every business. Honestly, I would like to see an orange rubber bracelet provided to doctors, that simply says "Medical Exception", provided only to clinics and hospitals, and illegal to copy or sell. Everybody has the right go to a business and be safe. However, until something like that happens, understandable, undeniably obvious exceptions like this should not result in refusal of service, and I will not go La Madeleine again, until I see a public apology.

What happened to the food here ??? We used to come a few times a week and loved it. We are very familiar with la Madeleine across the state and love them. You can't recreate the chicken from here if you tried , it was always so good. The past few months we've come and left bc the food doesn't taste the same. What happened to the food here ? The chicken isn't roasted like it used to be. When you order the almondine green beans they aren't sautéed like they used to be. The red skinned mashed potatoes aren't red skinned mashed potatoes.. the children's food is just so basic whereas it used to disappear from my children's plates. Everything is just lacking. The only thing that I can for sure say tastes the same is the tomato basil soup. Atleast that hasn't let us down. Has the bussiness been taken over by new management?

One of my favorite places in Lafayette! Food is great, dessert is incredible and staff is friendly!

Great food. Cheaper cost than what I thought it'd be. Freshly made menu items. Service is personal and they take great care of you. No complaints. Definitely a good spot to come (back) to.

Bad customer service. Prepared orders for people that arrived. After us. Guy who delivered food didn't seem to care if we received our order or not... Prefer to dine where customers are valued..

Thankful for outdoor dining when so many restaurants in Lafayette don't seem to think this is important to offer. We're basing our eating choices on it!

I can't say much about this place. Very average from the counter where you order to the food brought to the table. I had an omelette (can't remember the name) which was very dry and absolutely forgettable. Others in my party ordered several pastries to share as well as the French toast. None of us were really wow'd by anything at our table. We all agreed it's not the place for us.

I come here just for the coffee and deserts. Both are good. The service is good and the people seem polite. On rare occasion the place will be packed but most days a quite place for coffee.

Second time over there. It's a nice relaxing place to have lunch. I like that I was able to substitute out my rice for veggies. My daughter came with me and they actually had good menu options for kids. I like the fact that the fruits was really fresh. I had a nice man who helped me with my leftovers and he picked up our dishes. I left him a little tip but one of the bus boys came clean the rest of the dishes and took it. I had this chicken dish, it was good. I like spicy, so I asked the lady at the counter if they had pepper flakes and they didn't. Also I had wanted hot tea but the lady gave me a regular cup and I didn't see anywhere I could get hit water for the tea packets. They had decent variety of different teas. I like to mix mine and I like it strong.

Amazing breakfast, baked cookies and croissants! I love there tart cakes very much as well, definitely will order more cakes from here. I will always recommend people to go to them as well. Great quality and worth it.

I'm from out of town but love La Madeleine and was excited to see there was one within walking distance from my apartment I am staying at temporarily. Getting to the restaurant I was shocked at how nice and updated the restaurant was! Was impressed with both the restaurant, the staff and the timely service. However, I was extremely disappointed with the quality of the food. I ordered their chicken salad. I have noticed the quality of the chicken salad go down within the past few years, however, this was to the point of being inedible. It tasted as though salt was dumped into the mix. You could tell it had been sitting out / not properly stored all day. Extremely disappointed.

I had half of a sandwich, which was really good, and a bowl of French onion soup. The soup was, at best, room temperature. How can a "French Bakery & Cafe" not have good French Onion soup? Wife had two bites of her Caesar salad. Not pleasant. Same result with my daughter and here crepe. Every table was dirty and we ended up wiping ours down ourselves. We definitely won't return.

Being so hungry and looking forward for some breakfast, i ordered a Strawberries Romanoff Cinammon Bun French Toast. 10 minutes past by and they get my wife her food and was prompted that mine is coming just right out. It was the moment that I saw the family behind us getting all of their food which made me question where is mine? 20 minutes go by and Im still being very patient as my wife tells me they probably are still making the order, still I remain waiting. It was when half an HOUR goes by where I couldn't take this no more and come to find out that they FORGOT TO BRING IT OUT. The staff was nice but the service was really terrible, this is my first time in La Madeline and it's been a terrible experience. Im not even being a Karen but 30 minutes for a small plate is ridiculous. Don't recommend it to anyone no

It was my first time going and id heard great things. I ordered the breakfast croissant and was expecting it to be a normal sized croissant with a normal sized piece of egg and normal sized sausage. If you can imagine a normal sized croissant from the supermarket, cut that in half. The "scrambled egg" was one little slice as thin a construction paper and as big as that tiny croissant. The sausage was three cut up pieces as big as my big toe. ALL for 11$?!?!? One extra star bc the staff was nice...

A solid location. Food is always consistently good and staff are usually pretty nice and attentive. Decor is cute and what you'd expect from any other La Madeleine. A yummy place to grab breakfast, lunch or a nice little pastry.

We went there today - although we have been several times, today was not good. First, it started off with a young woman taking our order. She had a mask half on her face. She did not give us any utensils, and my husband had to ask her for his cup for his soda. Second, we waiting and waited and waited. Then we saw the table next to us receive their food. Their order was 78, while ours was 65. We ordered sandwiches and they ordered cooked food. One would think that since we were there first, and we ordered cold food, we would be served first. I went up and discussed this with the young girl with half a face mask on, who told me that I need to not give her an attitude. Yep, that is what she said - poor service, and I cannot inquire about it. She also did not want to hear that she should be covering her face! Third - I watched three groups of people sit down at tables that were not sanitized. All they did was pick up the plates and garbage. NOT ONCE did they clean the table. I was sick to my stomach after I saw this. In the middle of a pandemic and they don't wash the tables between customers. It was disgusting. I will never go back there - and quite honestly, you should not either. I will be contacting the health department to discuss their unhealthy practices.

Great little spot if you want to dine in or grab to go I love the $5 mimosas, my favorite entree is the custom omelette.Prices are reasonably for the most part

So, slowly, the quality of the place seems to gotten worst over the period of time.. we go here every so often, but you can notice the change. The people are less helpful, they are more rude, and they are more lazy. Not sure if its the same staff, but they really need to pick it up again. I really enjoy the food here, but if its gets worst, I won't eat here again.. Now back to the food, decided to try something new. Came for breakfast, and was craving something french toast, so I ordered their.. - Cinnamon French Toast - raisin brioche topped with fresh fruit, whipped cream and maple syrup - it was so delicious and light, not overly sweet an the fresh fruits made it so delicious - French Chicken Pot Pie - Rosemary roasted chicken in a creamy sauce with tender vegetables and roasted mushrooms layered in a puff pastry - although decent, I prefer to eat my chicken friand Like I said, I really enjoy the food here, but if the service continues to get worst, I would be really sad.

I have been to la Madeleine several times now & can say, without exception, that this place is an affordable, delectable haven of deliciousness. It's also set up in such a way that food is received quickly & paid cafeteria-style (before you eat), so if you're in a rush but want impressive food, this is a good option. This place gets so many things right! So far, I have had - & been blown away by - Chicken la Madeleine, Chicken Friand, Country French Breakfast, French Chicken Pot Pie & Beef Bourguignon. My favorite so far has been the pot pie, but let it be noted that breakfast, lunch & dinner are available from open to close. This makes me uncontrollably happy, as I could eat breakfast all day. There is also a nice selection of teas, including caffeine-free teas for us hyper people, which is a definite plus. The thing that really put me over the moon about this place is the fact that they happily substituted asparagus for rice, since I am not a rice eater. I normally pay extra for something like that, but not at La Madeleine! BIG perk for a gal like me. My only beef with la Madeleine is how sugary their pastries are. My favorite thing about French pastries is their buttery flavor rather than sugary-sweetness & I was hoping to find that here, but I did not. I have sampled the Mini Chocolate Almond Tart, Chocolate Macaroon, Mini Fruit Tart & French Vanilla Tart with Berries. So far, the Chocolate Macaroon is my favorite. Overall, a nice place to get some very good breakfast, lunch or dinner in a casual setting at a very reasonable price!

I love it over here. It's a small simple place with no pretense. We had the Chicken La Madelin and the Salmon. We loved all of it. It was tasty and the salmon was cooked perfectly. I would recommend these dishes. The bowl of Mushroom soup was so good. It was nice and creamy and perfectly made. It wasn't very thick to qualify as a sauce, but it was on that perfect line. We also had the fruit tart, chocolate tart and the hot chocolate. We enjoyed it thoroughly. The ambience of the place works perfectly with the food. We generally sit there forever! I love the small fire place. Over all, I would recommend the place and it's a thumbs up. Cheers.

We love eating breakfast here! Everything comes out perfect! Coffee is great and free toast! The jams for the toast are amazing! It is a little pricey but good food.

I order from here a lot during breakfast and lunch on door dash but have also been in the restaurant as well. I was getting our drinks when the waiter brought the food to our table and said something in French to my son which completely confused him, I love it. As for the food, I don't have any complaints about the dishes I've gotten. The avocado toast is great, though, sometimes a little brown. The soups are good, though I wish the potato and mushroom soups were a little more chunky/less blended. The coffee is great and so are the sandwiches. Overall a great experience. I'm a regular customer.

I think this restaurant is the best breakfast place in Lafayette. But it's not just the breakfast, everything is fresh & tasty. The customer service has always been awesome. Definitely a regular for me.

We waited for 30 minutes in line only to be interrupted multiple times by cashier so she could work on other orders. Service is EXTREMELY slow. Had two orders of French toast and it's questionable whether it's cooked or not. Both are cold. Also ordered two coffees and two hot chocolates which we haven't received yet. Our food is almost gone. Definitely wouldn't recommend nor will we come back. Food is too expensive for the experience.

If this is French food, I am the King of England. I used to eat at La Madeleine in Houston by the Galleria in 1990 when it was real French food, not what it is today; it was like eating in a cafe back home in Paris. Every thing from the coffee to the breads, and the menu add a lot more to offer. The bakers were French and so were the cooks. This food is not fit for a pig, not a French one any way. I read that the owner decided to become an "American enterprise", they posted a note on the windows of all the La Madeleine in the US for all to read. They got scared after the French decided not to go to war in Iraq, they also let a good thing go to "Merde" they left the French pride at the same time.If some of ya'll think it is Good French food, ya'll never tasted French food in your life.

Kiesh from heaven, the coffee was delicous and the staff friendly. Plenty of parking and the cafe was super clean with a real living room feeling to it. The fireplace was that nice touch and the food was much larger and better than expected. The menu was small but to be expected for a cafe. Everything was nice and clean and the location was convinced located. There coffee was ok and serve yourself for most drinks. Overall a nice experience and I hope to make it back again sometime.