BASIL
Google
Unfortunately, our experience at this café was disappointing.
When we entered, the atmosphere was uncomfortable and the place felt poorly ventilated. We decided to ignore that and place our order. We ordered a cold filtered coffee, and I asked for extra ice. The staff member who took the order responded rudely and sharply, saying:
“This is a cold coffee, why do you want ice?!”
His attitude was unprofessional and unpleasant, as shown in the photo.
We had cake from outside, and we were told that we couldn’t eat it inside the café. We accepted that politely, took our coffee, and stood outside. Shortly after, the same staff member came out and told us that we couldn’t even eat the cake near the café, which was quite unreasonable.
Overall, the experience was poor in terms of atmosphere and customer service, and I would not visit again.