La Pagerie - Tropical Garden Hotel

The hotel is cute but the service is unacceptable. We arrived and the room was not ready until 4.20 pm (check-in time is at 3pm). At 3.30pm they told us the room was ready, they sent us to the room and when we arrive we found towels on the floor and dirt everywhere. The cleaning staff told us the room was not ready, to wait 5 minutes. From this moment we had to wait other 50 minutes! They didn’t even say sorry or offer us some water. We ask to book the restaurant for dinner and they say it’s fully booked during our stay. We call for room service at 9pm (restaurant closes at 10pm) and the kitchen staff says the kitchen is closing down now. I call the reception to inform them and pls ask to make sure they send us something to eat, we accept anything, and they say it’s not possible.

We stayed for a week. It was a very pleasant and enjoyable stay. The rooms are spacious and very clean. The service personal is friendly, attentive and tries to accommodate all needs. The breakfast buffet had something for everyone's taste and was amazing. Two minor negatives: the vending machine, as well as the water dispenser were broken during our stay. the carpark was either full or closed, so we had to find street parking every day.

We just got back from a week's stay at La Pagerie. Overall, we had an amazing trip! We did have a small issue with our room having an odd smell, but as soon as we complained, it was fixed. I believe it had to do with the plumbing. We loved the entertainment they had every evening; however, I think there needs to be more advertising for it at the hotel. It was hard to know what was happening and when. Also, maybe they should scatter the times of the entertainment as it was often during our dinnertime. They could do a mid-afternoon entertainment by the pool or something for a change. That said, all the performers/entertainment we managed to see were great! On Monday, they even had a free floral design workshop, but we had no idea it was going on. Luckily, we happened upon it and had a gorgeous floral arrangement for our room all week. The breakfast was great, but would be even better if it went until 11 am. It would be nice if the pool bar/lobby bar had a happy hour once or twice a day, as drinks can be expensive (this is all over the island, not just at the hotel). The location is AMAZING! The rooms were clean! In your room, you have a great mini fridge (it even has a little freezer, a kettle, a little coffee machine, and a kitchen sink). We really enjoyed our balcony overlooking the Creole Village. You can easily walk to Anse Mitan (our favourite) or Pointe Du Bout beach from this location. The pool was lovely, but we mainly spent our days at the beach or out on an excursion.

Great Hotel! I strongly recommend it. My room was very nice and clean. The pool is blue and clean! The service at the pool bar was excellent (thank you Stan!). The restaurant was very good too (the morning buffet was very good and the night menu was various with local food and very tasty! It's located in a nice area and safe.

La Pagerie exceeded all our expectations. The receptionists were very kind and helpful upon arrival & during checkout. The only thing we disliked and completely unaware of is that we had to pay Euro 300 deposit, which was annoying not knowing before hand. They need to add that in writing when booking the hotel so guests know before hand. Other than that we had an amazing time. Our room was nice and clean we had a great view too, absolutely loved. The pool area was a 10/10, the pool bar staff & food was amazing. We went during low season so the hotel was always nice and quiet which made it much more enjoyable. The hotel is in the middle of everything which made it easy to move around, there’s restaurants and stores all around which all close around 10pm, the beach is like a 5 min walk away, there’s a ferry that can take you from Trois Ilets to Fort de France, the hotel is in a solid location. We did receive our deposit during checkout and were allowed to store our bags at the hotel after checkout while we went out to eat & waited to be picked up. Overall we had an amazing time, it was a very pleasant experience! Love hotel La Pagerie, will be visiting again.

The location is excellent, surrounded by bars/restaurants, a block to the marina, maybe two to the beach. Rooms are large, clean, and modern. The grounds in the garden area are beautiful. Maid service was excellent. Breakfast was great, maybe a little pricey at 20-22 euros, but worth it.||A special note of thanks to Swaheli at the front desk. We wanted to take the ferry over to Fort-de-France at a cost of 7 euros. But the ferry kiosk was not working and a taxi would have been 70-80 euros. We tried to download the correct ap on my phone but to no avail. Swaheli then took the time to purchase 2 tickets on her personal phone and then walk over with us to the ferry to show the ticket purchase so we could board. She was so pleasant and helpful through the whole process. Thank you Swaheli!!||Overall, our stay was wonderful and it is easy to recommend this hotel.

Beautiful hotel well situated for beach and local shops and restaurants. Very nice pool area and bar especially nice and calm in the evenings. Thank you also to Willy at reception, he was very friendly and helpful- thank you for making our stay special!

We were looking for a place just like this, and, the first time you are somewhere new it can be a bit daunting to find a good hotel. This seemed like it would be such a place, and it didn't disappoint. The room, pool, and staff were marvelous, and while my basic French sufficied for most of the island, most of the desk staff had better English than my French, which was nice. The rooms are very clean and well supplied, there was a nice mimi fridge with tiny freezer, and a Lavazza Blue style espresso machine. The restaurant is very nice, but a bit pricey and gormet, but fun to do a couple of times. There are plenty of nice restaurants in walking distance too. The pool is very nice!