Emz Alvarez
Google
I hate to rate this business with a low star but I think they could’ve done more better.
To start with, we are always getting some home made dog treats and cakes in one of the dog bakeries in Long Beach and this is actually the first time that my husband & I decided to just get somewhere nearby since Long Beach is quite far from where we live. Upon searching for places, this one popped from Tiktok and I immediately suggested it to my husband to just try it out since it’s just in Downey.
First, we’re a little bit disappointed because there’s not much selection when we got there (we went there in the afternoon). They only have few cookie treats left and ended up we got the variety pack which we paid little over $28-$30. We really don’t mind about how much is the price but the one that got my husband a little bothered, is how the sales lady seemed not really interested. I was taking the time to see the cookie treats because some displays are broken but seemed she’s rushing and just wants to sit down right away. Not even smiling or at least be more tending to us as costumers.
I worked in a hospitality business before and number 1 rule is to share a smile to the costumers even you’re tired and had a bad day. Even the costumer will just look and not buy. Because You are the representation of the company. “Smile is the best make up that you can wear”.
I hope the owner or manager will train their employees better and display more selections.