Naomi La C.
Google
Update due to response from owner: I regret not taking photos of the 2 signs outside on Thursday Feb 12....they both stated Mardi au Jeudi fermeture de la cuisine du 3:30pm a 5pm ( closing of kitchen during those hours Tuesday to Thursday) and Vendredi a Samedi (Friday to Saturday) had no similar notice of closing of the kitchen.
I find it distasteful that rather than acknowledging a potential issue with your signage, you've chosen to blame me for 'misunderstanding' and claim I've misrepresented the facts.
On Thursday at approximately 15:25, we were looking for somewhere to have food and a drink and noticed the menu and signage outside. The information displayed stated that from Tuesday to Thursday the kitchen is closed from 15:30 to 17:00, while also indicating “continuous service” with opening hours of 11:30 to 21:30.
As the kitchen was closing, we chose to get something small from a nearby patisserie and returned at around 15:40 to enjoy a glass of wine, as the restaurant looked very inviting.
At that time, we were informed that they are not a bar and that if we wished to have only drinks, we should go to one of the bars on either side. While I fully respect that each restaurant has its own policies regarding service, I would like to highlight that the manner in which this was communicated felt unnecessarily rude and dismissive. It left us feeling unwelcome, which was disappointing given our initial impression of the restaurant.
If drinks are not served while the kitchen is closed, it would be helpful for this to be clearly stated on the signage. As it stands, the messaging is confusing and suggests that service continues during those hours.
I am sharing this feedback in the hope that both the communication of service hours and the tone of guest interactions can be reviewed, so that future guests do not experience similar confusion.