Clement S.
Yelp
My elderly mother, who relies on a walker and faces significant challenges with stairs, checked into La Posada this evening around 7 pm. Regrettably, we were unaware that the hotel does not have an elevator and features beautiful yet lengthy staircases. When my mother inquired about switching to a downstairs room, instead of being informed that none were available, the front desk attendant responded with apparent disdain. She conveyed that my mother could not be accommodated with a downstairs room because it was not specified during her original booking. My mother, understandably, was unaware of the absence of elevators, as this information is not clearly provided in La Posada's hotel descriptions.
The front desk attendant seemed to imply that there were first-floor rooms available, but it appeared to be her personal decision to deny my mother's request to switch rooms. This refusal seemed arbitrary and, unfortunately, came across as unkind towards elderly guests who find themselves in need of first-floor accommodations upon learning of the absence of elevators. It is crucial to mention that I personally encountered this individual when I requested the WiFi password and was compelled to prove my guest status. It would greatly enhance the guest experience if the hotel staff wore name tags for easier identification.
In any case, the individual I am referring to checked in my mother and father at approximately 7 pm on Monday, September 11, 2023, and questioned my legitimacy as a guest around 9 pm.
So mostly enjoying stay- comfortable and cozy room. With amazing lobby rooms and areas, and beautiful gardens. it's like being back in time in a mostly good way.
La Posada in Winslow, Arizona is a true gem for those seeking a departure from the typical high-end, modern hotel experience. Stepping onto its grounds feels like a journey back in time to the 1930s, with its captivating architecture and nostalgic ambiance.
This historic hotel, once the headquarters of the railroad in the 1920s, holds a unique charm. It's a place where the past comes alive, offering a glimpse into the era when train travel was the norm. The rooms are named after Hollywood stars and famous personalities who once graced its halls, adding an intriguing touch to your stay. Each room is thoughtfully restored, with careful attention to Mary Coulter's original design.
The accommodations, while cozy, exude comfort. The beds are a highlight, providing a perfect night's sleep. The bathroom carries an Art Deco style, though it may be on the smaller side. You might find that electrical outlets are somewhat limited, but it's manageable. Even in early May, the window A/C is rarely needed due to the pleasant climate.
The hotel's architecture is a masterpiece of its time, a true relic of a bygone era. The public areas, once bustling with train passengers, have a nostalgic charm that's impossible to replicate. The absence of elevators, while inconvenient, is a testament to its 19th-century design.
The Turquoise Room, the hotel's dining space, is a culinary delight. The eclectic and delicious menu includes a signature soup that's a harmonious blend of corn chowder and pureed black beans. The restaurant's commitment to fresh, sustainable, and local cuisine is admirable, supporting the revival of the Navajo churro lamb market and local organic vegetable farms. They even prioritize eco-friendly wine service to reduce their carbon footprint.
La Posada Hotel's charm extends beyond its rooms and dining. The lush green surroundings, including a straw bale maze and beautiful gardens, make for a tranquil retreat. The hotel's interior boasts an impressive collection of Southwestern art, including a James Turrell piece, adding to its uniqueness.
In-room amenities include an assortment of books and comfortable bedding. The bathroom, though basic, is clean and functional. Rollaway beds are available but may not be the epitome of comfort.
For pet lovers, the hotel is pet-friendly, with a reasonable deposit and non-refundable fee. The serene atmosphere ensures a peaceful stay, with the occasional train passing by hardly noticeable.
Service at La Posada is exceptional, with courteous and kind staff members. While the entrance through the gift shop may seem unusual, it's a minor quirk.
The hotel's commitment to sustainability is commendable, from the American-made towels to the Tesla charging stations. Complimentary beverage service in the morning and the availability of mini-fridges upon request add to the convenience.
Exploring the hotel is an adventure in itself, with a gallery of captivating paintings by resident artist Tina Mion, a museum showcasing the history of La Posada Hotel, and inviting common areas where you can unwind.
In summary, La Posada Hotel is a captivating step back in time. Its unique blend of history, architecture, and Southwestern charm creates a stay unlike any other....
