clem_c155042
Google
well this review will be a dual one,first a few words about the property itself; this is actually my third time to this hotel and the standard is still # 1.very clean, mostly quiet (as i like it) and the staff quite accommodating which bring me to the second part of this review,THE STAFF : Last year when we stayed there we brought a few substantial gifts for the two office personnel and three house cleaners/maintenance man plus monetary tips. these were received and only one of the office personnel really said thank you or gracious, they just smiled.||We decided this year that we would not bring any gifts but at the last minute we relented and brought gifts for the two cleaners in addition to monies for each (over $100.00 pesos each), again no thank you just a smile, we are blown away with this attitude of entitlement,we know that they speak a small amount of english so its not a language thing. I am honestly hoping they will see this post and do better next time, sad to say the next time we stay there we will not bring gifts.||||Again the hotel is a gem and the owners that visited the same time we were there are just great people.||Shout out to Gustavo (one of the new staff in the office) very pleasant and professional .