Ragesh Nair
Google
I had an amazing 5 night stay at La Siesta Classic Ma May, with a short trip to Sapa in between. For my return, they upgraded me to a Junior Suite at their sister property, La Siesta Hang Thung, just a few minutes away, thoughtful gesture!
The airport transfers I booked through them were smooth and reliable both ways. The hotel staff were incredibly warm and helpful from the moment I arrived. As a solo traveller, I felt very well taken care of. A big shout out to Mr. Long (my friend), who helped with check-in and stayed in touch throughout my entire trip, even when I was traveling to Sapa and later Da Nang. He made sure everything went smoothly, including having my stored luggage delivered to the new hotel before I even arrived from Sapa.
The hotel is beautifully designed, the rooms are clean and comfortable. The Moonlight roof top bar is a great spot to unwind and the staff there were super friendly. I also loved the Red Bean restaurant. The breakfast buffet was good and the team was very attentive.
Thanks and shout out to the lovely female staff member at the reception who kindly offered to help contact my Sapa travel agency when I was unsure about my pickup. Thanks to Ms. Linh Kaylee Nguyen, Travel Design Manager who helped me with some queries regarding my stay and booking.
Overall, a wonderful stay. I will definitely choose La Siesta again next time I'm in Hanoi.