La Tremoille Hotel

My stay at Hotel de La Trémoille was very comfortable. The hotel is clean, the location is excellent, and overall, I was very satisfied with my experience. I would be glad to return in the future. That said, I would like to raise one important concern. A deposit was taken at check-in, with the assurance that it would be refunded within one week. However, it has now been over a month, and I have still not received the refund. My emails have gone unanswered, with the exception of one staff member, Mr. Walter, whose professionalism and responsiveness I deeply appreciate. I kindly ask the hotel management to clarify when the refund will be processed.

Ooh La La … the Best Hotel in Paris, the location(in the Fashionable Golden Triangle), The Hotel Decor(Luxurious) and the Staff are Phenomenal, Kind, Caring, Sweet and Professional. They are so Gracious and always smiling, it’s like home. The Service is Royal and we Love the Staff!|—| Isabelle B. - Reservations Department|Cecilia F. - Head of Reception|Charly L. - Receptionist|Hugo A. - Receptionist…| Wowwww, how can they be so perfect? Helping us with luggage, making reservations at restaurants, bring up tea at night… always smiling, calling the room to see if we’re Happy and treating us like Royalty❤️ These 4 wonderful ppl and the Head of housekeeping made our Trip Amazing, they care and represent the Brand Beautifully. The owners are experts in the Hospitality Business, the COSTES GROUP, own the Best Hotels and Restaurants in Paris, they put the clients and guests first, they believe service requires Grace and Kindness and that’s why we love this Group. Our new friends at the Tremoille Hotel are like Family and we will|See them again soon❤️🙏😇🇫🇷

I thought at this point I would write in Arabic, but the hotel needs to read my review as well. Of course, I’ve stayed in many high-end hotels before, and I can categorize this one as a boutique hotel—but with its reception staff, I would say it felt like a truly luxurious experience. I just fell in love with them—so lovely, helpful, and polite, especially the lady at the front office. I wish I could remember her name, but she said she is around 70, though I have my doubts—she was beautiful, and her soul and smile were like those of an 18-year-old. The welcome was warm, it’s close to Paris landmarks, and the most important thing: the superior room had a ‘bidet spray. and the room overall well give you the experience that you are in Paris

Do not book this hotel if you're a person of color. There were strong racist undertones, and it was the worst hotel experience I’ve ever had. From the moment we arrived, we noticed we were being ignored during check-in. When the staff finally acknowledged us, there was still no warm welcome. There were three bellmen on duty, and we had four suitcases—yet no one offered to assist us. Meanwhile, they were helping a white gentleman with his luggage. For a hotel that claims to be five-star, this was odd. When we got to our room, it was very warm. We turned on the AC and went out to get dinner. Upon returning, the room was still uncomfortably warm. We called the front desk to report that the AC wasn’t working. The front desk agent told us he was aware and that, in fact, all rooms in the hotel were without AC for another week. About an hour later, I went to the front desk in person because the room had become unbearable to sleep in. I asked if he was absolutely sure every room’s AC was out of service. He confidently said yes and reiterated that all rooms would be without AC for a week. I explained that our booking specifically included a room with AC, and that if the hotel couldn’t provide that, we’d be checking out first thing in the morning. He told me I could check out if I wanted and rudely handed me a business card to email the hotel if I wanted a refund. I returned to the room, sent an email to the hotel explaining the issue, and informed them that we’d be checking out three days early. I then booked another hotel for the remainder of our stay. Here’s the crazy part: The next morning, I went to check out and was greeted by a manager who said she had received my email. She told me the hotel does have working AC, and that the night agent gave me incorrect information. She admitted they knew the room we were placed in had a non-functioning AC unit. She apologized and offered to move us to a room with working AC. I explained that we had already paid for another hotel due to the the lack of AC. I asked for a refund for the three remaining nights. She continued to offer us a new room, but I repeated that we were leaving. She said she was only the weekend manager and couldn’t authorize a refund, but she would escalate the issue to her direct manager on Monday. I never heard back from her, so I followed up via email. The response I received said her manager did not approve the refund.

Great location, very convenient, but my experience was disappointing. The security deposit was not fully refunded, and a minibar charge was added although I didn’t use it.

Great location, few steps to Champs-Elysees, the hotel’s in a prime spot, surrounded by a different restaurants and shops. awesome staff, excellent service, spacious and comfortable room.

Exceptionally located, amazingly spacious beautiful rooms, and consistent great service at an amzing value. Located in a quiet street with close access to mayor attractions, great restaurants, and public transportation, La Trémoille never disappoints.

My colleagues and I stayed at the hotel for a few nights during our business trip and I would say that the service was one of the best I’ve ever encountered. Despite not being a 5-star luxury resort, the hotel management and staff gave us an absolute 5-star experience. Super polite and professional team! Whatever I asked for, I received promptly. The hotel’s spacious rooms deserve further admiration. Thanks a lot for the service and our great stay! We will definitely be back again :)

Hotel de la Tremoille is located in an area of the city that allows the visitor to walk to many of the sites of Paris. We had a deluxe room on the fifth floor that provided us pretty views of Paris streets. We were able to walk to the Marais district within an hour as well as the Latin Quarter. We were especially pleased with the concierge. They arranged for taxis, and even arranged some reservations for dinner and got us tickets to the Pompidou Center before we even arrived from the US. They were knowledgeable, friendly and reassuring. In all, we were very satisfied and appreciative of the hotel staff and we would gladly stay here on our next visit. Thank you, Hotel de la Tremoille.

This was simply the best holiday vacation I have had in years. This Hotel.... beautiful and the STAFF..... amazing!!!!!!!! I can't stress enough how simply beautiful this entire trip was and because of the staff of this Hotel. They were willing to direct me to locations I wanted to see and always greeted me as I entered. Room, spotless and Hotel just steps away from all major Monuments. Beautiful!!!

AMAZING STAFF!!!!!! Walter and hugur (can't spell his name I apologize ) were the best very helpful !!!!!!! They made me feel super special and super protected during the whole trip!!!! Definitely coming back and staying here !!! Oh also breakfast was delicious!

Such a stunning hotel. The staff are there for your every night, and there's even a little hatch to have breakfast in bed without being disturbed. The rooms are beautiful and the choice of Molton and Brown shower gel is quite amazing. Has a really great location too.

Hotel de la Trémoille is a quaint little hotel about a block off Avenue George V. It has the sort of understated elegance that I appreciate in Paris. No pretentiousness or obsequience that serves no purpose other than to justify exhorbitant rates. My room was described as "quiet." It was very quiet. This meant it did not face the street and had no view whatever. It barely even had windows. If you want a room with a view and they tell you that they assigned you a "quiet" room, ask them for a noisier one. Bear in mind that this is not a tall building and is not located on a broad thoroughfare. So even the noisier rooms will not be all that noisy and will not have much of a view. I usually sleep with my eyes closed anyway, so the view is not a big feature for me. If I want a view, I will go for a walk. On that score, Hotel de la Trémoille is well situated off Avenue George V roughly halfway between Champs-Élysées and the Seine. The rooms are small, but this is pretty standard in Paris. At the Hotel de la Trémoille, at least everything works as it should. Having everything work as it should is definitely not standard for Paris hotels. I recommend this hotel. I regard it as a gem.

I would give this place 3.5 stars. If you've heard it once, you've heard it a million times. It's all about location, location, location! Since we had plans to meet family, we chose this hotel because it is a perfect location for touristy stuff. Close to the metro, close to the Champs Elysee and if you're on the higher floors (we were not) you get a smashing view of the Eiffel Tower. No matter, as we got a lovely view of it every day and night as we walked to the closest metro, Alma-Marceau, which is 3 blocks away. We were shown to our room , which was a bit small and dark, facing another building. As we walked down the hallway, I could smell stale cigarette smoke. Warning for people with allergies, cigarette sensitivities or those who just can't stand the smell. We asked for another room and got a much airier one. And the hallway on this floor did not smell of cigarettes at all. The room was small but cozy. The bed, very comfortable. The bathtub/shower had what looked like a Molton Brown Bar --- there were 6 different bottles of bath and shower gel to choose from. Definitely a nice perk. The wi-fi here...although free, was shoddy at best, so very frustrating if you are planning on doing some work. The staff here are extremely nice and helpful.

Great location. Close to restaurants and the Eiffel tower. The rooms are small and a bit out dated. The staff are RUDE in a very condescending way. Apparently the only way to get respect is to respond with an equally rude and pompous attitude. I will not be returning to this hotel and would not recommend it to anyone.

Great location, ​rooms and lobby. Still very ugly. With the exception of one concierge and the Englishwoman on the desk when we checked in the staff and vibes are really ugly. To wit: Come in late at night- no greeting from desk, doorman rarely​ on door and when they are​ rarely​open both sets of HEAVY doors. concierge​ and breakfast room the worst. One concierge told me "we can't be expected to know every bus stop and connection in Paris" after I asked a specific question. Very bad attitudes. Breakfast room, the food is excellent, staffed with sociopaths. No greeting, they try to avoid your eyes. It is a brunch but​ you need to order water​, ​cappuccino​ etc. Housekeeping OK but never follow requests. A charge for an extra day was made. I had to work to get it removed. No apologies no nothing. Perfectly unacceptable behavior. It's endemic here​.Too bad, with a change​ in training and management this hotel could be a winner.