La Villa du Moulleau

||We had booked the hotel despite it being quite expensive as a treat for my birthday and our wedding anniversary. We would normally stay in a bigger hotel with more facilities but really liked the idea of a quiet boutique hotel with quality (as it looks from the website) . We chose a SUPERIOR Garden room as all bar 1 of the photographs on the website showed a lovely PRIVATE balcony looking out over the gardens. We do note that since booking the photographs on the website have changed and the rooms certainly dont look as nice as they did when we booked.|||| We also specifically requested a quiet room as I am autistic.|| ||When we arrived we were met in a very friendly way and given lots of good advice. Although we had advised we would be arriving at 2-3 and it was 3.30 our room was not ready but that was fine as the check in did say 4.||||We were then taken to our room, an outside room not really part of the main hotel. This was very disappointing. The Room itself was small with no separation for the bathroom area. Not ideal and meant we needed to keep our curtains closed at all times due to the comings and goings of staff past our window as they used our PRIVATE terrace as shortcut. Thus not actually ever being able to see the garden.||The room also smelt of damp and had mold in several places, including woodwork, inside the wardrobe and on the curtains.||||As previously mentioned I am autistic and had requested a quiet room, as it is, it was probably the noisiest room in the villa. We have been put next to a room with a baby (meaning early mornings next door 4am with showers etc waking us up) No privacy at all on the terrace (dead bamboo plant separating us and next door and no separation at all between us and staff going in to change talk loudly and do laundry, washing machines going whilst we are trying to relax on the... terrace. We can't actually see the garden at all, only a bush. The terrace itself has not been jet washed and for over 400 euros a night we would have expected at least that, as it is, it is dirty and covered in algae .||||We were so looking forward to coming to the hotel which, being relegated to the garden we have not really seen.||||We were offered a change of room on day 2 to an even smaller room which we refused as we had already unpacked and were at that point not quite so aware of how much the PRIVATE terrace would be used as a shortcut . no response to email complaints sent

We absolutely loved La Villa du Moulleau! Wael and his team are outstanding in every way. Truly a special place located near beautiful restaurants, shops and the waterfront. We were so surprised to walk down the street, take a left, and stroll into the center of everything. Thank you for a wonderful start to our holiday!

Little facilities but good location and good service, clean, nice decor, nice gardens, decent breakfast

We booked a room on the hotel website: pictures only showed an upstairs room with balcony and garden view. Upon arrival, the room was on the ground floor, very dark and without window, with a partial view of the garden. Hotel was fully booked, no possibility to change our room. Add to that some very unpleasant and personal remarks from the staff, we were very disappointed with our stay, which is nowhere close to the expected standard and definitely not worth the price.

The hotel is in a wonderful location, not far from the beach but still in a quiet area. It was renovated in 2020 in the typical style of Arcachon houses. The breakfast is well balanced and can be taken outside or in the beautiful lounge. Wonderful garden and a beautiful pool complete the experience.

Villa du Moulleau is a little slice of heaven. Tucked away in the back streets, close to beach/restaurants/jetty it was a silent oasis. The staff at reception were incredibly welcoming and helpful and did everything they could to make our stay such a pleasure. The room was perfect for our family of 4 but still managed to be elegant.

Stayed at la Villa for 5 nights and enjoyed every moment. Perfectly located at the center of Le Moulleau but away from noise, it’s a quiet and charming small hotel, nicely renovated with a chic beach style. Feeling very homey, a feeling also encouraged by a super kind staff. Very good service in many ways.

We had an excellent stay in the Villa du Moulleau and enjoyed it very much. The reception was very friendly and also during our stay we had no reason to complain in regard to the service and friendliness of the personal. The whole hotel and our room was maintained very well and clean. The breakfast was delicious and the service attentive. We can highly recommend the Villa du Moulleau.