A Q.
Yelp
There a few things in a hotel that I believe really make a difference to stay and those are Locations, Rooms, and Staff.
Location - For this hotel it would be a 5 star. It is right on the Avenue De Champagne and easily in walking distance to a vast amount of cellars and tasting rooms - as well as downtown area with a few cute restaurants and shops. It is also close to the scenic drives in the country side if you have a car and want to go.
Room - The room was nice. I would give it a 4. It was a fine size, and the bathroom was very well done - big shower, lots of room, and nicely decorated. The room also had two big windows which was nice considering that even though we turned the temperature down in our room the heat was still on. We had to turn the whole system off and open the windows so it wasn't super hot. Wifi on the other hand NEVER worked for us. Quite annoying.
Staff - This is where unfortunately my review goes sour and why I rated the hotel 3 stars. I wouldn't give the staff on this trip above 2 stars. Initially when we got to the hotel to check-in the lady behind the desk wasn't overly nice and really looked like she would rather be doing a ton of other things then talking to us and checking us in. We never received any information about the grounds, breakfast, or the hotel. In addition to this later that night we decided that we would go to the hotel bar for a pre-dinner drink - as it looks cute and the website advertises to use it pre and post dinner. Unfortunately this never happened since we sat in the bar room for 15 minutes - never seeing one employee - and never getting waited on. Needless to say - we left and went somewhere else. Finally - on the morning of checkout we went down to the front desk around 7am to check out as we had an early flight. We waited at the desk for 15 minutes with out ever seeing anyone. (We rang the bell, there was an Ipod there with headphones and the computer was on, so someone was supposed to be there). We had no choice but to leave a note, the key, and go as we were on a timetable and had already been sitting there for 15 minutes. It has now been 24 hours and I haven't even received an email saying something to the sorts of "sorry we missed you thanks for checking out". Sadly the service on our trip just did not meet the rest of the standards of the stay.
If we go back to Champagne I may try the bed and breakfast at A. Bergere given how much I loved visiting there!