Lagacio' Mountain Residence

Absolutely loved our stay here! The location is perfect, the rooms are spacious and beautifully designed, and most importantly, every single employee is warm, friendly, and incredibly helpful. Breakfast quickly became the highlight of our day — fresh, local, and absolutely delicious. We even met Rick Steves at breakfast one morning, which made the experience even more special. We were celebrating our 10-year anniversary, and this turned out to be the best stay of our trip. From the cozy room and excellent service to the private chef-prepared local dishes, daily complimentary desserts, and assigned parking spaces, every detail was perfect. A truly memorable experience — we can’t wait to return!

Great stay at this beautiful hotel! Meticulous attention to detail by staff and owners from room design and every thoughtful little object that you might need during your stay to most tasty breakfast sources from local farms and businesses to assistance with your daily activities planning. Very nice extras that make your stay even more pleasant: a yoga room, daily cake and refreshing cocktail, comfy shuttle. And of course, an amazing nature to spend time in, beautiful village, nice restaurants around. A whole package!

First time back since our honeymoon ten years ago. We wanted this to be a 10-year anniversary celebration treat. It was such a let down. ||We stayed for 4 nights in total with a the stay being a trio of two halves. The first two days the staff and service was generally very good with the usual attention to detail. On our third night we had the arrival of guests above us. We could hear EVERYTHING they were saying and their stamping about kept us awake until gone 2am. I asked to change rooms for our final night but was told that there were no rooms available…the caveat being that there were on the first floor but that these were ‘clean’ rooms and so we couldn’t use them?! Our last night was spent waiting for those above us to go to bed before we could; around midnight in the end. ||The service I received from the receptionist was abysmal in regard to the issue I raised about the rooms. We paid a heck of a lot of money for this stay and it was ruined by her responses and the lack of empathy. Rooms WERE available and could have been used. ||The breakfast throughout was disordered and chaotic; the lady hosting got multiple orders wrong and was extremely abrupt. We stayed out of peak season and the service requirements were by no means overwhelming in the slightest. ||Finally the ‘private dining experience’ offered from their chef was over-priced and extremely bland. ||On a positive note (!) Andrea is a great asset to the hotel. A very positive and likeable guy. ||I can never see us wanting to come back here again and we feel really disappointed with how relatively poor the hotel is for the premium you are expected to pay.

(This app only lets us give a 4 star rating but the Lagacio mountain house deserves a 5+ rating. It is a true haven for the soul and is one of the best places in the world to recharge and reset. The food is prepared with such love and care. The rooms are quiet sanctuaries with the most beautiful beds. But the hidden gem of the Lagacio is Erika. ( in her 20s a group of rescue climbers invited her to hike with them, many hours later she found herself on the highest peak of Tre Cime di Lavaredo. Looking down at the other two peaks left a feeling so tremendous that she decided to devote her life to exploring the mountains) Erika’s insightful advice has lead us to remote moonscapes, lush alpine meadows, craggy, vertical cliffs, caves left by WWI soldiers, and paths where we, too felt the enormous power of place. The generosity of locals like Erika transform a trip to an unforgettable experience. With our utmost respect and gratitude, the Geroux family

We spent 4 nights at Lagacio and everything was perfect. The staff were all lovely and helpful and we felt genuinely welcomed and cared for. The rooms were spacious and well thought out - larger than many a condo in Toronto! Breakfast was to die for. Beautiful buffet, or eggs from a menu and always a special of the day. Crepes one day, a soft boiled egg with spec another. Lovely lounge for a cocktail or glass of wine. Great massages in the spa. Shuttled to gondola daily and simply text for pickup. Restaurant recommendations and reservations made. Right in centre of town so walking distance to the shops and restaurants. Highly, highly recommended!

What a wonderful hotel. I loved our room. The design is brilliant and very efficient but at the same time incredibly comfortable. The closets were also designed to accommodate guests who are traveling with gear, whether it is climbing, hiking, skiing, etc. The staff was great and loved the bar area, very warm and inviting. We did not have dinner here but the breakfast was a feast. I would strongly recommend staying here.

We spent a week in their larger apartment with a family of five. It was great! Fireplace, mountain views from the balcony, modern bathrooms and kitchen, even a private sauna. The breakfast was outstanding, as was the service overall, including concierge ski service. Worth the money!

Fantastic staff. Suites are very comfortable and well laid out. Spa very good. If you arrive by car press buzzer for garage... your space is level 1.