Lam “Lam”
Google
I am extremely disappointed with my stay at this hotel. Upon arrival, I was surprised to find that my room was located right next to the reception, meaning I was constantly exposed to noise: conversations at the reception, people walking through the hallway, cars, and pedestrians on the street, since the room was on the ground floor. This made my stay very uncomfortable.
When I asked later in the day if I could change to a room on a higher floor, the receptionist looked at me with disdain and responded in a condescending tone, saying they were fully booked, not only that day but for the following days as well, without even attempting to find a solution. What really bothered me was not the fact that the hotel was full, but the dismissive and rude attitude I received.
I've never seen a room so poorly located right next to the reception, and I believe such a room should not even be offered to guests. I strongly advise against this hotel for anyone seeking a peaceful stay.