WanderlustYYC
Google
The best thing about this hotel was definitely the location — right in the middle of everything, close to the main tourist areas, shops, and amenities. The rooftop terrace was also a nice feature. Front desk staff were very helpful and cheerful, and they answered all of my questions about nearby restaurants and attractions, which I really appreciated.
That said, the property itself feels quite old and outdated, which you notice right away in the furnishings, bathroom, and carpets. Still, for a short stay, the convenience of the location makes up for it.
However, I did have a concerning experience. Unlike my previous Airbnb stays, this was the only place where staff entered the room to clean. After checking out, I realized that one of my belongings — a jacket — was missing. I also noticed that the extender zippers on both my backpack and luggage had been opened, even though I never use the extra space in either. On one cleaning, the bed was made but some pillows and the decorative sheet from the bottom of the bed were left off to the side, as if the job was rushed. At the time, I brushed it off, but afterward it made more sense once I realized something was gone.
Because of this, I would strongly advise future guests to lock up their belongings when leaving the room. The hotel worked fine for a short stay, and the staff at the desk were great, but I left disappointed after this experience.