Nikki M.
Google
Currently here for another two nights. Upon arrival, food left in microwave for maybe a few days. Freezer had food in it, the bin was full.
The second day I left the tag on the door so the room can be serviced while we were out. It did not get serviced, we were just hoping for clean plates and cutlery. I went to reception to ask for new ones. The lady barely understood what I was saying. I finally got some plates, etc. I asked where do I put the dirty ones? She could not tell me. So they were left in the room to pile up for a few days. After our second night, I piled all the dishes and cups, cutlery up. Took it to the office. She did not know what I wanted. I asked if I can swap for clean ones. She said that they did not have any. She eventually gave me two plates and some spoons. I asked for a butter knife. She said they don’t have any. I am staying here with young children. I give them toast and or cereal in the morning.
From reading some of the recent reviews not a lot has changed. The large bucket of cigarettes is still there, there are cups etc sitting out the front of people’s doors since I got here on Wednesday. The pool was dirty, and it was ‘getting cleaned’ I haven’t seen a bbq area and there is barely any parking. You get half a roll of toilet paper, there is no room service. The coffee and tea etc is a one off thing, you do not get a top up even if you stay here 4-5 days. I have stayed at many places, this is the worst for customer service, language barrier or not, if someone comes to you with dirty dishes and asking for clean ones, it doesn’t take much to put two and two together. There is nowhere to wash them yourself. And yes I did ask is there somewhere I can was it and I got blank stares. I am now washing dishes in the bathroom using our dish liquid we had to buy. Also note there is no LAUNDRY FACILITY as advertised! I asked where I can do laundry and she said they don’t have.