Lake Louise Inn

Our family stayed in a 1 bedroom condo last week and were very happy with our stay. There is a queen sized bedroom and a queen sized Murphy bed in the living room. The bedroom was comfortable although there can be noise from the parking lot as it’s on the first floor so you can hear cars starting and people moving their bags to check out. The bathroom was nice and updated. The kitchen was nice and has a dishwasher — we just used the fridge and microwave. The Murphy bed was a foam mattress that was comfortable and fairly easy to take up/down. There’s a door to an outside area facing some trees with 2 plastic chairs for the unit. The location is very nice. You can see the mountains from the property. There are picnic tables in several locations which we used on 2 nights to eat our pizza from the restaurant on site. Our kids loved the mini golf (it was cute and a nice way to pass a little time at the end of the day). They also loved the pool which was warm and great for a swim before bed. We also used the complementary bikes on the morning we checked out. They had 20 inch, 24 inch and small and regular adult bikes and helmets. We went on the Bow River trail right around the corner from the hotel and had a lot of fun (takes about an hour to go down and back). Bikes are first come, first served. Unfortunately the power went out at 2 am in all of Lake Louise while we were there and didn’t come back on until 3-4 pm. We managed in the morning getting ready and went out for the day. The hotel offered complimentary continental breakfast because of the outage. (Of note there was also a power outage earlier in July in Lake Louise I read about when I was looking at the news). Overall we had a nice stay. The renovated rooms were nice and we enjoyed the ground/amenities. The staff was very nice also. There’s laundry in each building ($8 to wash/dry) that was convenient. For sandwiches for the trails I recommend the Trailhead Cafe around the corner (they also had breakfast sandwiches/items but we didn’t try).

Reception staff were so lovely and friendly. The hotel seemed to be in a fantastic position to attend the lakes. The room, however, was horrendous. Extremely small and claustrophobic. The room was also extremely dated. We were given a room overlooking the pool. No air-conditioning and no windows to open. A very poxy and loud fan that stopped us getting to sleep. The bathroom was so small you had to wriggle around the door to get to the toilet. The restaurant was friendly and very helpful. Good quality food. Breakfast was very nice. Not good value for the money, especially when you take into consideration you have to pay extra for breakfast.

We loved our stay at the Lake Louise Inn! The rooms are fantastically big! We had a king sized bed in the loft and the boys could sleep in their own room in bunk beds - They also had their own bathroom! We had a nice kitchen which was great for hiking food, etc The breakfast buffet is standard fair but easy and quick There’s Starbucks and the Pizza place upstairs is pretty good. The indoor pools and hot tubs are a great break for the kids. The location is perfect. You can walk to town for groceries, walk to post hotel and shops

We got a renovated room and noticed the following issues: 1) outside doors are like paper and have gaps, it also closes very loudly as some people just release their doors, so it smacks hard and our bed on a second floor was vibrating from someone releasing their doors on first/second floors. So doors need to be improved and have softeners for closing. 2) we stayed in renovated room with 2 king sized beds, which was a cheaper option than taking a single bed which does not make sense to me, shows that hotel is running inefficiently. 3) price was CAD 2.8k for 5 nights, so 560 cad per night or around 360 euros per night, which is a lot for what you get or for what you do not get. Yet it was still one of the cheapest options around the are that is semi-okay. Breakfast was not included in that price, which is 27 cad per person (when you pay that much, breakfast should be included). 4) renovated room was super simple, we stayed in 5126, there was a huge sound of pipes when someone would use shower below us. Fridge was making a lot of noise as well, would start buzzing in early morning hours. 5) room service would start going around from early morning around 8 o’clock. While not an issue for us, since we would be up at 7, there were a lot of doors each day with sign "do not disturb", as 8 o'clock room service seems a bit too early. 6) People living above us were walking, running and making a lot of noise. Since not only doors are from paper, but the floors/ceilings too. Overall, I understand why this is only a 3 start hotel, hence the price is too high. There are a lot of improvements, renovations to be done to this place.

10/10 experience We stayed in one of the newly renovated suites and it was so clean and comfortable. The front desk was friendly and it was easy to check in. Comfy beds and beautiful views all around! Great location! I'm ready to go back!

A fantastic hotel that goes the extra miles. The condo rooms are huge and really well appointed. There was free live music and scores making, the indoor pool and hot tubs are great for the kids and the breakfast at the legends restaurant is first rate. The Fairview shuttle to lakes Moraine and Louise leaves from the hotel grounds so it's super convenient.

NO HOT WATER!!!! We stayed one night in August, and were "upgraded" to a different room. Our room faced the pool and had no natural light. We woke up to the noise coming from the pool and the lights did not turn off all night. In the evening before bed, and in the morning there was NO HOT WATER in the sink or shower. Same with the room next to us. Location/restaurants were excellent, AC worked great, and staff were very friendly, but please note if hot running water or being able to look outside at the Canadian Rockies is important to you and your stay, you might want to look elsewhere.

We thoroughly enjoyed our stay at Lake Louise Inn. The two restaurants and coffee shop provided outstanding service and quality. The mini golf course with cut-out photo ops provided heaps of fun and laughter. The room was clean and the perfect size for our family. Thank you for a memorable stay.

My favorite place to stay when in Banff/lake Louise. Great accommodations for the price. For us normal folks who don't live that fairmont life lol. The location he is great, easy to find off the highway about 30mins from Banff, super close to lake Louise/moraine and lake louse gondola and ski resort. Easy to access jasper np The staff here are great. Super friendly and welcoming, solid service. Rooms aren't the super fanciest but they are solid, clean quiet up to date, WiFi connectivity is decent and with spots for electrical hookups for charging your EV and ample parking in general. Beds are comfy. Site has nice amenities, 2 restaurants (I recommend Timberwolves for amazing pizza/italian), pool & spa, mini golf, walkable around the village. Very happy with this place have I've been here multiple times. Would recommend especially for the value/price

We just spent one night at Lake Louise Inn but we had such a great time we decided to return for another night at the end of the week. The staff are super friendly and helpful. The hotel itself is really cute. It has lots of Alberta's charm. It's large and comfortable with lots of people around. We loved it here and as I said are coming back.

Parking is really off for how all the buildings are situated. Ice was not cleared at all so walking even to the lobby was treacherous: Pay attention to room size! We were crammed and they have no air conditioning to go green? Only the lobby and pool were nice in my opinion. Lake Louise however is very very close and breathtaking. While in the pool area there was a Dad not watching his kids and they splashing all the way across the pool... I got soaked multiple times. We won't stay here again.

Cleanliness: 4/5 Service: 5/5 Comfort: 3/5 Noise: 3/5 Overall: Beds are a bit worn out as mine was pretty soft and saggy. There are only a few places to stay so I'd check out another if I were to come back. The extended review... Cleanliness: 4/5 - Clean towels and linens. Service: 5/5 - Friendly service by all the staff. Comfort: 3/5 - As mentioned above, my bed was bit worn out, soft, and saggy. I was able to use a pillow to solve for pain in my lower back. Noise: 3/5 - Pretty thin walls as I could hear the people next to me who were laughing into the wee hours.

Very convenient location and ample parking, amenities, good on site restaurants. (Btw: the front desk staffs are too modest on not recommending them fully). Cozy room and the hot tubs really smooth the long hiking bodies! Love the king sized bed and the comfy comforter. This makes our Canadian vacation great!

We had a nice stay. The room felt clean, but very dated. A bit small. Way, way overpriced for what you get, but it was actually a better deal on a Saturday night than I was finding elsewhere, even in Banff. No elevator. The pillows and bed were comfortable. Lower level coin washer/dryer was convenient. Great night sky views off the walkway outside. Free uncovered parking. Nice grounds and lobby. Friendly staff. The pool and hot tub area with color changing underwater lights was fun for the kids. My husband and I didn't get in because the hot tubs were pretty small and already full. The stairs down to the pool changing area seems slippery! The swimsuit spinner is out of order. Not many chairs around the pool. We were lucky to be there on a Saturday for the live music downstairs and the free s'mores in the gazebo. Very fun! It was nice to get to stay in Lake Louise, since it's just far enough from Banff to be annoying. Unfortunately Roam transit to Lake Louise does not pickup in Lake Louise Village to take you to the lake itself. You either have to get to the parking lot early or take the park transit. We stayed most of our trip in Canmore, which was amazing. No regrets there.

Beware the pictures are deceiving. Very outdated room and bathroom. Beds were small. NO ELEVATOR and we were put on a 3rd floor. No where on the site does it say no elevator! No AC in the room and no vent in the bathroom. No air circulation even with window open; the room always felt stuffy. Standard room does NOT have a fridge or microwave. Description said room has iron/iron board and safe, it did not. For the amount of money they charge even for a Standard Room, they should be providing better rooms. Recommend looking at other lodging. The only positive was daily housekeeping and the housekeeper was nice. They also charge a resort fee.

I try to be grateful for pet friendly options and understand this is the budget option in Lake Louise, but it was galling to be lied to and experience an uncomfortable stay as a result. Dogs are allowed in certain rooms and buildings to be courteous to other guests coming through who may have allergies. I booked a Queen room and we were placed in the dog-friendly building on the ground floor. I politely asked for a second level floor and was told that there weren't any that allowed dogs - contrary to what the website indicates when you look at the pet-friendly buildings. We figured fine, we were only sleeping there and resting in between our daily activities, plus my dog is calm and isn't reactive to noise that we expected from the parking lot and street we faced. Our room was absolutely not a Queen. My partner and I both sleep on Queen beds at home and therefore know the sizing. We also measured with our hiking poles using the mm markers, and they had squeezed two fulls into our room so that a) we had less space to move around and b) less space to comfortably sleep together. I let the front desk know that we measured it and felt that we had been misrepresented and should not be charged the queen pricing, and I didn't even get a shrug. She gave me a totally dispassionate look, the visualization of "okay, so what?" I tried to contact management and NEVER got a response to my email. I had booked through T-Mobile, and opened a ticket with them. They finally got back to me and said that the hotel gave me the correct room. I wish I had taken pictures of our measurements and the room to prove that we absolutely did not get the room we paid for. The place we needed just for rest ended up being hardly restful at all as a result. To boot, the walls are extremely thin and you can hear everything from the rooms beside you and above you. We were there during shoulder season, and I cannot imagine how much noisier it is during the high season. Parking was also difficult to find as the lot fills up quickly, so I'm not sure if there's overflow during high season. The resort/amenities fees were not worth the charge, as it covers old board games and DVDs, a pitiful "mini golf" course that is just a few strips of astro turf among bark in between buildings, and bicycles that are poorly maintained. My partner is a bicyclist who knows from the basics of reading PSI to when the gears aren't properly working (my brake was also sounding iffy). The manager came out all huffy when he said that the tire was flat and just politely requested a pump. I absolutely regretted booking for our entire stay while visiting Banff, and sadly recommend you look elsewhere if you need pet-friendly lodging.

This is awful. Upon arriving, it was so hot in the area where you check in. $234.96 That was with the discount from the Costco lake Louise ski pass for ONE NIGHT. We were supposed to get a deluxe room with 2 queen beds. The bathroom toilet has mold growing in it, toilet is leaking and noisy. Upon entering there was stains, sticky liquid, and wax on the countertop of everything. Called front desk, they said oh well are the trash cans empty, and I said yes. So he said they would send housekeeping up to clean. They wiped down the surfaces while keeping their shoes on, then came back to mop up there mess and left. I am so upset that I wasted this much money on the hotel. Nothing like the photos. The room has unsettling vibes, it smells horrible. Accessing the room is difficult for anyone who has a physical disability because there is no elevator so you have to take the stairs to get to your room.

We booked this trip as part of a package so the travel agent made reservations here. To be honest, we were kind of disappointed in this hotel. The furniture was shabby and there was literally a tear in the fabric in the armchair in our room. I don't know how much rooms cost in September when we visited, but based on other reviews they are pretty expensive. We did do the mini golf and partook of the swimming pool in the evening when most families were dining. We considered eating in one of the onsite restaurants but actually researched and ate at other local restaurants instead. We got out and walked to the nearby strip mall and eateries. We definitely did not have the experience like in their promotional videos.

The beds were uncomfortable. You could feel the springs. I couldn't sleep. I was unable to cancel my reservation so I had to book at another hotel. The coffee pot didn't work. One of the power outlets didn't work.

Clean. Convenient. Cool pool. Spacious. I stay in alot of hotels. My experience at this one was stellar. From check in to check out, they did everything possible to make my stay enjoyable. I was luckily upgraded on arrival to the deluxe two queen room for my last minute booking girls retreat to the mountains. It has a condo type feel when staying, like your home away from home. There were nice walkways on the property and little cute pictures to take take your photo. The gazebo looked amazing but was closed due to covid. Room was clean, with a microwave, coffeemaker, ironing board and hair dryer. Everything i needed for my short trip to the rockies. No complaints. Location is walkable to a variety of local stores and goods if you forgot anything or want souvenirs. It is 2 minutes drive to the morraine lake turnoff and 5 min to lake louise parking lot. We had zero issues getting into either bc we could visit on odd times when people were busy. We had a minor issue with other guests who were breaking the rules of hotel policies at the pooland the hotel quickly responded to ensure it didn't happen again. They went above and beyond with a sincere card and courtesy bottle of wine. They cannot choose their hotel guests but they definetly did everything possible to make the stay the best they possibly could. No complaints and I would surely visit again as the pool is a very nice area, location was 2 min drive to the morraine lake turnout and was easily accessible to gas, shops and other local goodies in lower lake louise town.

Fellow yelpers DO NOT stay here! If you still end up booking it's probably b/c you procrastinated and there's no room at any other inn. Buyer beware, it's old, overpriced and outdated. Rooms are undersized and there's no A/C. The window opening is tiny and oddly configured, making the room stuffy and very warm. Had a rough night sleeping. Pro tip: If you're a family of four tell them you only have 3 in your party. They gave us a hard time for a 4th person stating their policy only allows 3 per room. Ridiculous.

We are from California! Lake Louise hotel provided exceptional customer service, particularly from Lisa who went above and beyond to address my concerns and ensure a comfortable stay. The hotel has convenient access to nearby attractions.

If you're looking for a place like a Marriott or Hilton, don't stay here. You will be disappointed. This place is somewhat rustic. Our room wasn't very big and the bathroom is small. The soap and lotion is the kind that is dispensable, not individual toiletries. There were ear plugs on the nightstand. We didn't need them but I can see how some might, especially with the window open and people walking outside. No A/C (just a fan). No elevator. Free parking. Kind of pricey but that's expected in such a touristy area. Walking distance to several restaurants.

A solid well price hotel that's relatively no frills. Best part is the free parking (if you have the parks Canada pass which you need anyways) and of course the pool & hot tubs! Massive swimming pool, a warming pool, and 2 big jacuzzi hot tubs that can fit almost 6 people each. Really enjoyed this part. Also they provide complimentary boards games. The restaurant attached (timberwolf) has some really good pizza and beers on tap. Rooms are aged but clean. Don't expect something modern and trendy. My only gripe is that we came in April and the hotel was empty yet we got a pretty crappy room right on the first floor by an entryway. As a result, we heard doors opening and also people walking in the room above the 2nd night when that room became occupied. But thankfully we came during off-peak szn so it was relatively dead. Rooms are not very sound proof so light sleepers beware ! They do provide ear plugs but sleeping with plugs sucks. Great location though and close to the parks Canada station, liquor store, and a bunch of nice cafes.

Don't do it, drive back to Banff! The place is not good! Moldy shower, the room had no air flow , it smelled, outdated, no elevator.... It's not worth it at all

The only thing this place has going for it is the location. Other than that it's pretty run down. Our room came with no AC, no elevator for luggage, no fridge or microwave. Considering how much they charge per night it is a pretty bad value for your money. Also, walls are very thin so expect to hear your neighbors but they do have free ear plugs for you in your room. I will stay in Canmore next time I visit lake Louise. They do offer a small mini golf and bike rentals for guest. That was the small highlight I can offer.

We started off the trip arriving at check in time, 4pm. Our room was not ready because a "squirrel was inside it." They said to keep checking back every 15 minutes and it was still not ready. There were no other rooms available. They offered for us to play "mini golf" while we wait. This course looks like it's for kids. From being up at 4am traveling all day with the two hour drive from the airport we just wanted to relax in the hotel. We just drove to lake Louise since we were just waiting around, which is about 8 minutes from the hotel. After an hour and a half of waiting our room was finally ready and it was not the original room that we were supposed to be in. After everything, they offered to give us 3 food vouchers, no discount on our stay which one of the receptionists had mentioned he was going to try and do for us. After that poor first impression, my dad ordered a bottle of wine to be delivered on my birthday but it was not. They had no explanation of why this was not done. For the rooms: couches and bed are not so comfortable. The kitchenette was nice with updated appliances. The AC did not work. We did like the restaurant staff and food. After the amount of money that we paid for this hotel, regardless of location, we were very dissatisfied with the service and room.

rooms have 0 air conditioning, which means we were extremely sweaty through the night. there is also no ventilation in the room so after a hot shower, it just humidifies the entire room. no air vent for going number 2, so the bathroom will smell. you can hear footsteps from every direction. only saving grace is its location. spent 300 cad a night for THE worst hotel experience of my life. would have preferred a functioning room at a super 8 instead. AVOID AT ALL COSTS.

Let's talk location & lobby! Those were the two highlights for me for this stay. We had overall a pretty decent stay and I like that they are taking covid measures. I really loved the decor in the lobby and the location as it was close to Lake Louise and Moraine Lake. Property is quite big, so we had to drive to our building. I found the room to be just average. It is quite small (had a room with 2 beds), but getting to the room was quite easy to navigate. Staff also provided a map of the property and was helpful. I found staff to be quite friendly. Overall, we enjoyed our stay but I would've preferred a slightly bigger room and for property to be slightly cleaner (like the in the hallway, room carpet, etc).

Cat Fish Extreme. Rooms look nothing like advertised photos on Expedia or on their website. Check my photos. Dangerous place to stay. 4 story wood building not a single fire sprinkler anywhere in hallways or rooms. Dangerous walk up stairwells, not elevator, see photos of broken banister. Puke / throw up was never removed for our 3 day stay in for. O one made up rooms over night. Paid $612 per night for this dump. Stained carpets, see photos. Bathroom door hits the toilet it's so small, see photos. Mouldy bathroom ceiling. Do not recommend this to my worst enemy ever. Never ever stay here. I wouldn't stay here for free.

This place is a good example of a sellers market. It's a very popular destination, with few lodging alternatives, so there's little competition and llittle reason to upgrade this shabby facility. Our room was on the small side. The whole place is in need of an entire remodel. Some of the buildings did not even have elevators or AC. Fortunately our building had. both. On the bright side it is in a great location central to all of the Lake Louise destinations. Another bright spot, the Timberwolf restaurant had fairly decent pasta and pizza.

Upon arriving to our room, we found it to be very warm. We could not get the air conditioning to work. We called the front desk for instructions, only to be told there was no air conditioning in our room. However, the hallway and restaurant had air conditioning. We were provided two noisy fans and were told to open the one window. Two nights of very little sleep because it was over 80 degrees in our room until about 3am. The room is very outdated and could use a good thorough cleaning. The pillows were old and flat. I would not recommend this hotel

The shampoo, gel, lotion design are really poor. Hard to use. The lamp/light is not in the same color. The washroom is small. The toilet is not clean.

Nestled in the heart of Lake Louise Village, this inn is conveniently located in Banff. The rooms are pricy and small, with a small bathroom. The perks include complimentary mini golf, bike rentals, ski rentals, pool, hot tubs, and two on-site restaurants that have good food.

I get that it's the high season but for over $450/night, I expect better than a 3-star quality hotel. The condo was definitely large and I appreciated the kitchen but nearly everything about the hotel is outdated. For this reason, the lack of amenities (I saw what looked like a kiddie pool and fervently hoped that wasn't the adult pool but alas I was corrected right away), and for being situated right next to the laundry room where people were loud throughout the evening, I'm giving it a 2-star.

We stayed here for a one night stay and we didn't have any real complaints. The hotel room was somewhat clean. I wiped down the toilet seat because there was a dried up pee stain on it. So I wasn't too thrilled about the room being clean if the toilet wasn't even wiped down right. The bed was comfortable and there were no bed bugs! The hotel is huge with 247 rooms set in various different buildings, but we stayed in the main building. We were looking for a place to watch the Dodger game and we were told the bar would have it. The bar was big and pretty full. I enjoyed watching the game and having some beers which made the night enjoyable. Our waitress was friendly and engaging. The food however did take about a half hour to 45 minutes to come out.

Go to the explorers lounge! We sat at the bar and were expecting to just have a few drinks because I eat vegan and many restaurants don't cater to vegans. We were surprised that they had the beyond burger and a beer battered tofu and seaweed dish which come with coleslaw (vinegar instead of mayo) and French fries. It's under Fish and chips. I highly recommend coming here vegan or not try them they are amazing!

If a room at the Chateau Lake Louise is a little too dear for your pocket book, consider staying 3 km down the hill at the village. The Inn is a large, 5-lodge style hotel with a restaurant, bar, pool and giant gazebo. The room we had was small with one double bed and a hide-a-bed, table and chair, T.V., dresser and wardrobe. The bathroom was large with a bath tub, large vanity and mirror. It was really hot in the room, and this is with the thermostat turned off. South views often get like that. I had to leave the window open all the time. It was a top down window with screen, so I did not feel unsecured. With no bar fridge, I made several trips down into the basement for ice. I used the pool quite often. I was a little leery after reading a bad review about it. Nothing to worry about. The water was crystal clear and the 2 whirlpools were awesome. Clean and well stocked change rooms. lots of deck seating. I liked the bar. They have foosball and pool tables, etc. Jared was our very attentive server. I did not use the restaurant or coffee kiosk. I saw many enjoying the breakfast buffet. I was using the gazebo for a little peace and quiet, but some workers came along and started building a new walkway and made racket all day. You can walk a short ways to the village shops and eateries, or tackle the 3 km hill to the Chateau for lunch.

Always stay here during our ski trips. They do such a fantastic job why would we go anywhere else. From the personalization they strive for to going above and beyond when they can. Sienna made our ski trip extra special, helping me with something no one else could. Thank you for everything. We will be back!!

My 250th review :D My review for Lake Louise Inn is for the winter season: I attended a conference located in Lake Louise in during Jan 2018. It was hard to see signs for the main building/reception. Upon checking in, I was placed in the 4th building. The receptionist gave really poor directions to where it was located so I kept on circling around with my car. There was no elevator in the building- but you could call an agent for luggage carrying assistance. The room was really cold on arrival and looked old and muggy. I had to call room service to check on the thermostat and provide extra sheets. The pillows were small and not normal sized. Housekeeping was off- some days they would not even change my sheets. I hated the fact the building was not connected to the main building- which made putting on boots and walking in the snow annoying and a hassle. For the price of 135$ with a corporate discount- I can't imagine the room rate going for more than 100$ a night here- I would not pay to stay here at this price. Had I known I would've stayed in the post hotel across the street that was so much more beautiful and had a great dining room (highly recommended). Amenities include free wifi, and parking (you definitely need a car to get around in Lake Louise), a pool area, a business center and two restaurants. Food is generally overpriced so I would recommend going across the road to Samson mall for the local grocery store.

Nice, clean hotel. Love the lobby, has a great view and a ski lodge feel. We enjoyed the hot tub, but it closes early - 9:30. My only complaint about this place is that the walls are thin! You'll hear everything from your neighbors talking (not yelling) to their kids to someone putting their toilet seat down (no lie). You can hear everything! Otherwise, location is excellent and service pretty darn good.

Well it already has a 2 2.5 star rating, so theres one hint already. They knew i asked for a crib so youd think they put me in a room with no stairs to get into my room... No they have to put me in a building with stairs so that was not fun hauling all our bags and stroller with the kid up the stairs. Rooms are so tiny, hardly any walking room. Decided not to use crib or there would be no walking room. - no fridge, so forget about storing your kids milk in the hotel room. - no microwave, because you know a resort doesnt need microwaves in their rooms. Timberwolf restaurant was closed which was main reason we booked here, as we had a coupon. So it would have been wonderful if the staff had mentioned so over the phone when booked the reservation. So had dinner in the explorers lounge and, seriously does any restaurants carry any childrens cups?? I can give my kid glass but dont complain when they throw it on the ground and break them. As for the town of lake Louise, do not brother stopping.

Lake Louise is a spectacular getaway in the Canadian Rockies. People tend to associate the Rocky Mountains with Colorado, but it begins in Canada and ends in New Mexico. The Canadian Rockies are more ancient than the 'Murican ones, baring ancient rocks of Precambrian and Jurassic age. Lake Louise Inn offers an amazing view of these mountains, as well as said lake. It's a simple lodge, with simple cooking. The rates are pretty reasonable for a tourist area, but you're there for the views. The mountains are breathtaking. Lake Louise Inn is cheap, but its views are priceless.

This place is great! Very easy to find Plenty of parking Very clean Swift services Indoor heated swimming pool On site restaurants On site laundromat 10 min walk to convenient stores 15 min walk to the river

You pay USD200 for a Motel 6 quality room. As a matter of fact, Motel 6 may actually be cleaner. The room had a strong odor. The bath tub drain was clogged. The beds were old and didn't look like they have replaced the sheets on one of the beds. If I knew, I would have driven all the way to Canmore and find myself a decent place even that is a longer drive. Don't be deceit by pictures provided by the hotel. The lobby may look nice, your room won't be. It's better to camp out with the bears than sleeping here.

Fabulous dinner, great service. The "lounge" was actually a pub. But was very nice. Got great rate through Yelp.

A place to stay... but definitely not the best place in town. We stayed there 3 nights over Canada day weekend. Check-in was quick. Staff was friendly. We ended up on the 3rd floor (no elevator) in the back of the property. Parking is free and quite large. View from the front of the room was nice but the room itself is quite outdated, with only a small window. Overall room was pretty dark. Beds are small and old/very soft. Bathroom floor was a bit sticky... No AC but a desk fan is available in the room. Main building has a swimming pool, a hot tub, and a jacuzzi. It is as outdated as the rooms but still very enjoyable after a long day hike. We also had one buffet breakfast in the main building. Selection is pretty standard. Staff was friendly. Check-out was just as fast as check-in. Altogether the hotel did not quite meet our expectations for the price we paid... although we probably picked the busiest/worst weekend of the year. It is no bad hotel, just simple, a bit old, and well located in Lake Louise.

Hotel is really tired and terribly overpriced. It really is a bad value, but there's not much competition around. Rooms are small, check in was not very smooth, security deposit for incidentals (no minibar or ways to have incidentals anyway) taking longer to be released. Unimpressive property.

I've never written a review thus far but felt it was necessary in this case. My husband and I are not picky and don't require a lot to be content. However, the pool and hot tub close way too early - 9:30pm - we got in late on our drive and were dissapointed that we were unable to relax in the hot tub. The coffee maker in our room was full of water that had been sitting for a while, my husband had to clean out the part you put water into. The maker also had a very short cord and we had to place it on the floor to use it. The breakfast place by the front lobby was by far the worst - we got in line to be seated and not even a minute later, we were aggressively shoed away because they were full. I've never felt so unwelcome in a hotel/restaurant setting. The tv wasn't working properly either and the walls were incredibly thin. We were woken up far too early by people simply coming and going. Housekeeping at 8:30am after a long day of driving was also very unwelcome. Wayyyy too expensive for poor service and lacking amenities.

I stayed here one night over a long weekend and really enjoyed my stay. Mainly, it was because they gave us a free upgrade from a 2 queen bed room to a condo loft, which had three singles, two queens and a queen-sized Murphy bed, along with a living room and kitchen. My parents were thrilled with the unexpected amount of space, so I must give props to the front desk for the upgrade, especially since now they have more space they need to clean up. The pool and hot tub were indoors and were under high ceilings. We didn't have breakfast here, but there was a dining option that looked cozy. Front desk reception was very friendly and helpful. The loft itself was nice, spacious, relatively clean, though the bathroom tile grout could use some cleaning to make it look more pristine. We had one of our best nights of sleep here. Location of the lodging is pretty central to the Lake Louise Village/visitor's center. Probably would've given 3 stars, but added one for the upgrade

Myself and 5 friends stayed in one of their 2 story rooms. It was clean and there was plenty of sleeping space. The room was a tad out dated but still comfy - their bedding could definitely use a comforter. Fireplace, full kitchen, and lots of storage space was nice to have! We went to the restaurant upstairs in the lobby for dinner and we all ordered drinks which were brought out quickly and mixed really well. I ordered the Lake Louise Lasagna which came out fresh and piping hot out of their oven. It was extremely delicious as were the rest of the meals that were ordered by my friends. Breakfast was pretty standard but a bit pricy. The full breakfast was $22. Waitress never came around again to refill any of our coffees so that was a bummer. The dinner itself though was worth the stay!

Beds were clean, they were fairly pleasant to our large tour group and the service was friendly. Only complaint is that I wish they had nice fluffy comforters instead of icky bedspreads... :(

This was the absolute worst night of my life. My girlfriends and I drove from BANFF to go to the lounge at Lake Louise. When we searched it it said "No reservations first come first serve". We drove an HOUR in the dark to come to the lounge for a girls night. I was the designated driver and it was my friends Averys' birthday. We were rudely asked what was our room number, and then we told them we came in from Banff. The hostess looked at us and told them they couldn't serve them and to go downstairs to that restraunt. We went downstairs and the other hostess told us that they had RESERVATIONS till 9 and that we couldn't get in till 9. It was 7:30. So we all walked back to the parking lot, it was -17. We were all dressed up in heels and everything. We were denied at both restaurant and the communication in websites were shit. I would not recommend this place to everyone. We were denied both places, and it completely wrecked her birthday night. Thanks to their poor communication and disorganization. So, we will never come back again. Peace out Yelp

Visited in the summer. All the hotel and restaurant staff were great and have no complaints there. This hotel is dated and shows. Our room appeared to be relatively clean but couldn't be certain because of the stained carpets and 80's drapes. The bed linens were itchy and extremely uncomfortable - my thoughts are that this is due to the detergent they use. The bathroom fan did not work and the fan grill looked like it had never been cleaned as it had about 2 inches of dust build up. Room had a closet for storage but we couldn't use it because the sliding doors were broken and didn't slide as designed. The room faced the indoor pool which I was not a fan of. The hotel has 2 restaurants, however, they both share the same menu which I think defeats the purpose of having restaurants with different names - misleading when you're hoping to try something different. If I were to redo this trip I would stay in Banff and drive up early to check out the lakes.

Very comfortable, clean, and updated. I'm pretty picky about hotels but am usually not the one booking... I was pleasantly surprised by this inn. There's also a restaurant inside that delivers to your room. Their pizza and bison burgers were pretty decent. It's also very convenient that you're right next to lake Louise. The bed was firm, the water warmed up quickly, it's maintained very very well for such a tourist-y area. There are also elevators, some reviews said there aren't. Cons: -Really no A/C. We had cranked up the heat the night before and suffered the sauna like dryness and heat for two following nights. -Being a paranoid germaphobe, NO bed spreads can be trusted. So only the sheet remained. -The TV was outdated and had lines. Not a big deal to me but some people may mind. -Air quality: woke up with terrible allergies and dryness. Could just be the new environment. This place gets a thumbs up from me. It's no Fairmount but it's pretty awesome for the price and it was around what I would expect from a 4+ star hotel.

The Lake Louise Inn is a more affordable option in the area. The service is very good and the restaurants have good food and is reasonable compared to the Chateau up the road. The rooms need a a bit of TLC but the beds are very comfortable and has everything you need. Petra one of the Managers was very nice and accommodating to work with. This is my third time staying here.

I bought a Groupon for a weekend stay. I liked the hotel. The bathroom was small and had no fan, but housekeeping was great. I especially liked that the toiletry items were organic/natural. The buffet was tasty too, and the staff were great. I would stay there again.